Reviews (777)

Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and retention, noting its easy installation and customizable features like discounts and referral programs. They appreciate its seamless Shopify integration and user-friendly interface, which enhances the shopping experience. The ability to manually adjust points and import past orders is also valued. Excellent customer support is frequently highlighted, with the team praised for their responsiveness and effectiveness.

Edited July 22, 2020

Great app, fantastic communication, highly recommended guys!

They were very fast at emailing me back with things, and they created an awesome rewards popup template for my store with my logo and a custom back round. It looks amazing! Check it out on my store if you like, its www.vapebunkeruk.com

I can't recommend this app enough. Hugh thanks to the app developers!!

VapeBunkerUK
United Kingdom
Over 1 year using the app
S Loyalty replied March 16, 2020

Thank you for your love and support!

May 2, 2021

Love the app would love to be able to offer custom rewards to my customers Love how simple it was to set up

Blanks By Rhinestone Empire
Australia
Over 1 year using the app
September 13, 2020

A user-friendly and good app to use, looking forwards to seeing how my customer response to the reward program.

志成保健網購平台 NutriHub
Hong Kong SAR
Over 1 year using the app
January 12, 2014

Easy to install and overall a great app. As I am a new business and don't have enough customers it wasn't cost effective BUT, hopefully, in the next couple of years I will have a bigger customer base and will definitely use Loyalty Suite.

HumBird
Germany
14 days using the app
April 9, 2014

If I can set this up on my own... anyone can.

After looking at a few other apps, I decided to run with SLoyalty for a customer loyalty rewards program. It was very easy to install and set up.

I had a few questions in the beginning and the people that responded to my questions were very helpful.

I'm looking forward to using this as a tool to increase the number of customers that come back to make purchases in my store on a consistent basis.

Team Valhalla Racing

Team Valhalla Racing
United States
14 days using the app
February 15, 2017

The service team is impeccable! They responded within a day, and also were very helpful in trying to understand from a retailer's standpoint. They also implemented some changes after my feedback, which only serves to make things simpler for my customers and I.

Vanda 4
Singapore
About 1 year using the app
September 9, 2015

Very satisfied with this app, has a lot of possibilities and is very user friendly.

The customer service is also very fast and helpful!

Fluffntuff
Belgium
About 1 year using the app
March 20, 2018

So easy and quick to set up thank you.

Bookworm Candles Crafts
United Kingdom
About 1 year using the app
Edited May 8, 2015

To be honest we had some trouble activating our account. After many emails and telephone conversations with both S Loyalty and Shopify we were thankfully able to solve the problem. Our Account Manager Sara from S Loyalty was absolutely magnificent during the whole process and was even able to outshine Shopify's excellent support staff. Thank you Sara. We sincerely appreciate it.

Wonderful App and Excellent Customer Service :-)

Thanks S Loyalty!
The Juice Punk
Time Well Vaped
www.myjuicepunk.com

eCigarettes and Hand-Crafted Vapors

The Juice Punk
Canada
About 1 year using the app
August 13, 2015

Brilliant app - worked perfectly for us and our customers so far, and the support team are so great and quick to assist with any queries!

Beaumont O
United Kingdom
About 1 year using the app