Reviews (777)

Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and retention, noting its easy installation and customizable features like discounts and referral programs. They appreciate its seamless Shopify integration and user-friendly interface, which enhances the shopping experience. The ability to manually adjust points and import past orders is also valued. Excellent customer support is frequently highlighted, with the team praised for their responsiveness and effectiveness.

January 9, 2014

I researched several apps before selecting S Loyalty. I like the multi-prong approach that is built in for current customers, building new customers, and growing social media fans. We've already had some new customer accounts join because they want points and we look forward to seeing some new customers come from the Refer-A-Friend. Super easy to install, works pretty seamlessly. My only wish is that for Fan Builder email sign-ups, it could be automatically connected to my email service (MailChimp) but otherwise, all is well with S Loyalty!

FoxyMango
United States
7 months using the app
January 15, 2014

This is a great app and there was a lot of interest in it when we rolled it out. It's pretty easy to set up and it integrates well with our site. If they would allow you to assign custom names to the rewards and if the redemption codes were automatically applied to the customer's cart then it would be 5 stars for me.

The reason for the latter is obvious--customers can get confused so easily and making them enter it themselves it adds an extra step--but the reason I'd like to name rewards is primarily for the shipping incentives. I wanted to have a Priority upgrade and an Express upgrade as rewards, but the way it looks is confusing since it just says Free Shipping up to $9.99 and Free Shipping up to $19.99. A customer might not understand what they are getting. I think I could get rid of any confusion if I could name my own rewards. Maybe that will come in an update.

Overall, a great app and a good way to keep customers coming back.

Elina Mira
United States
6 months using the app
Edited May 2, 2020

Still new to this. Need to learn how to use it.Bonus point given for making it friendly for a dummy user.

Shiroiokami HobbyTech
Brunei
6 months using the app
December 4, 2014

easy to use and fast to install. easy to understand. good app to have to encourage repeat buyers

Kinohimitsu Singapore
Singapore
6 months using the app
December 14, 2013

Very easy to implement - just started using this app but am extremely pleased so far!

Chatterbox Boutique
United States
6 months using the app
September 28, 2020

Muy util para generar recompensas para los clientes. La he vinculado con referral candy, para hacer regalos cuando incorporen a los amigos

Psicologo Manuel Hernandez
Spain
6 months using the app
January 18, 2021

so far so good. lets see how it goes! Only just installed and set up and it seems very straightforward and easy to do. would love a little more editing on the 'congrats' messages but who know si may find that later :) Seems streamlined and okay, about to test and see how it goes live.

Valkyrie RPG
United Kingdom
6 months using the app
September 7, 2015

Been a great app so far and will help to build our customer base even further.

The only issue we have is that you can't change the timings of reminders email, which doesn't allow us to send them out when we want to. 14 days isn't long enough for us.

Ellis Fibre
New Zealand
Over 1 year using the app
May 3, 2014

Good app so far, easy to set up, great dashboard/interface. Four stars only because doesn't work with mobile. I highly recommend it!

Marta Inc
United States
6 months using the app
April 23, 2014

Easy to install and use. Everything is pretty simple to figure out and it definitely makes your shop more appealing. Only reason for deducting a star is the price, as a small shop owner giving rewards out and paying the monthly subscription can be a little much but I do think its worth it.

Something Madison
United States
5 months using the app