Reviews (778)

Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and retention, noting increased sign-ups and sales after installation. It features customizable rewards, referral options, and seamless integration with Shopify. The app is user-friendly and supports various promotional strategies. Merchants also praise the responsive customer support team for effectively resolving issues and implementing customizations, contributing to reliable performance and business growth.

Edited April 28, 2020

hopefully I can come back and change my stars, but i just downloaded this app and it was so easy to set up. It was a great recommendation! I can't wait to see it in action!

GudMoodEssentials
United States
8 months using the app
May 19, 2021

I just use this app for 20 mins, I'm not sure its really good or not for my store, but the first impression is good, easy to setting.

RAKUEBISU惠比壽日藥直送
Japan
7 months using the app
March 15, 2014

So far, this app is great. Hope it increases sales.

Icona Skincare
United States
7 months using the app
January 9, 2014

I researched several apps before selecting S Loyalty. I like the multi-prong approach that is built in for current customers, building new customers, and growing social media fans. We've already had some new customer accounts join because they want points and we look forward to seeing some new customers come from the Refer-A-Friend. Super easy to install, works pretty seamlessly. My only wish is that for Fan Builder email sign-ups, it could be automatically connected to my email service (MailChimp) but otherwise, all is well with S Loyalty!

FoxyMango
United States
7 months using the app
January 15, 2014

This is a great app and there was a lot of interest in it when we rolled it out. It's pretty easy to set up and it integrates well with our site. If they would allow you to assign custom names to the rewards and if the redemption codes were automatically applied to the customer's cart then it would be 5 stars for me.

The reason for the latter is obvious--customers can get confused so easily and making them enter it themselves it adds an extra step--but the reason I'd like to name rewards is primarily for the shipping incentives. I wanted to have a Priority upgrade and an Express upgrade as rewards, but the way it looks is confusing since it just says Free Shipping up to $9.99 and Free Shipping up to $19.99. A customer might not understand what they are getting. I think I could get rid of any confusion if I could name my own rewards. Maybe that will come in an update.

Overall, a great app and a good way to keep customers coming back.

Elina Mira
United States
6 months using the app
June 9, 2015

Love it, it's awesome. My customers love it after just 14 days, and in the free trial the app already paid for itself for the year, so we're solid. We love it. I recommend any business big or small take advantage of this.

4 stars because I think their customer service could improve upon their responsiveness. Also, other small tiny things like easily deleting a customer from the program and seeing it automatically reflect.

iliac Golf
United States
6 months using the app
Edited May 2, 2020

Still new to this. Need to learn how to use it.Bonus point given for making it friendly for a dummy user.

Shiroiokami HobbyTech
Brunei
6 months using the app
December 4, 2014

easy to use and fast to install. easy to understand. good app to have to encourage repeat buyers

Kinohimitsu Singapore
Singapore
6 months using the app
August 8, 2015

S Loyalty has been working great. I really like the unobtrusive reward tab in the bottom corner of the site. And, I like that I can customize the reward program to fit the feel of our site. I turned off the fan builder because I'm not a big fan of the pop up on the first visit. But, that's just my personal taste.

Fine Ass Chocolate And Coffee
United States
6 months using the app
December 14, 2013

Very easy to implement - just started using this app but am extremely pleased so far!

Chatterbox Boutique
United States
6 months using the app