Reviews (776)

Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and retention, noting its easy installation and customizable features like discounts and referral programs. They appreciate its seamless Shopify integration and user-friendly interface, which enhances the shopping experience. The ability to manually adjust points and import past orders is also valued. Excellent customer support is frequently highlighted, with the team praised for their responsiveness and effectiveness.

March 21, 2015

Very easy to use product and exceptional customer support. They actually contacted me to offer some really cool surprises!! Totally unexpected and very much appreciated.

Emerald Essentials
United States
Almost 4 years using the app
Edited October 10, 2017

SLoyalty has been a very smooth implementation of a rewards program for our business, https://Yunomi.life

The decision to remove customer acquisition feature like rewards for referrals was unfortunately a disappointment to many existing customers though....which what I wrote initially, but SLoyalty immediately contacted me with instructions on how to integrate SLoyalty with Referral Candy to create a referral system rewarding customers with SLoyalty points. Looking good!!

Yunomi 2
Japan
Almost 4 years using the app
January 9, 2014

Easy to implement and support from sloyalty has be excellent. Would have found it helpful for a little direction as to what rewards work but overall great so far.

Tangled Yarn
United Kingdom
Almost 4 years using the app
February 15, 2016

Nice design. Simple to set up and administer. Customers are saying it's easy to use. Very responsive customer service. My store has been open about a week, and I also just installed the Refer A Friend feature. So far I'd say I highly recommend it!

Bowwowmeow Baking Co
United States
Almost 4 years using the app
February 12, 2014

So far the app is great! We love using the refer-a-friend and rewards program feature. We decided to no activate the fan builder portion of the app at this time as it seemed like that might have been too many things going on. It will take some time to really see the results from the app but in the end I think it will be well worth the monthly fee. The app is very easy to install and user friendly!

Bebe Bella Designs
United States
Almost 4 years using the app
November 10, 2014

We love being able to connect with our customers, offer incentives, and show our appreciation all at the same time. This is the best app for customer loyalty that we have found. The great part about this app is that after logging into their account; the customer is reminded of their point totals automatically. Our previous platform did not offer this functionality which left many rewards points simply unclaimed. Not the case with this app. 5 Stars all the way! ~Selah~

Selah Essential Oils
United States
Almost 4 years using the app
October 16, 2017

Great App! Super easy to use and to set-up. Any questions the team are quick to respond on the live chat and are incredibly helpful. They went above and beyond helping me change the settings, running a full check and making sure no customers missed out on points after updating. Highly recommend!

Mv Skincare
Australia
Over 3 years using the app
April 3, 2015

Easy to install, was up in running in only a few minuets. Our customers are very excited for the new rewards. Developer was very responsive to questions and even volunteered to help with some custom installation. Very happy so far!!!

Westwood Acres Fabric
United States
Over 3 years using the app
February 23, 2015

I love this app. I was hesitant to try the free trial, but decided to go for it and am I ever glad I did. Within the 14 day trial I scored 200 email sign ups and from that gained 12 orders. My customers are pumped about the rewards points and the cool thing is that you can import orders from before you installed the app so loyal customers get to cash in almost immediately. If you have an online shop you need to get this app!

Fridays Off
Canada
Over 3 years using the app
April 24, 2018

What a fantastic Rewards and Loyalty Program - coupled with truly fantastic Support!!!!!! Has really helped us "organically" reward our valued online skincare customers for wonderful mutual satisfaction! Thanks SO Much to SLoyalty :-) SanRe Organic Skinfood

Sanre Organic Skinfood
United States
Over 3 years using the app