Reviews (776)

Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and retention, noting its easy installation and customizable features like discounts and referral programs. They appreciate its seamless Shopify integration and user-friendly interface, which enhances the shopping experience. The ability to manually adjust points and import past orders is also valued. Excellent customer support is frequently highlighted, with the team praised for their responsiveness and effectiveness.

July 19, 2016

Fantastic, clear and easy to use! the support team are also very helpful. Would highly recommend!

Liquiproofshop
United Kingdom
Over 3 years using the app
Edited December 28, 2015

I am sometimes hesitant to leave reviews for apps that I really like. There’s something to be said for knowing a well-kept secret. But S Loyalty is good enough that I can’t keep it secret.

We happily used another loyalty app for about 9 months. But I ultimately needed something with a) more visual and textual customization, b) more and better reward options, and c) a better customer interface. While I’m not a huge fan of popup / overlay windows, S Loyalty gave me all three of those, at a great price.

Notifications — An amazing array of options here. Popup windows and reminders abound, and all can be toggled on or off as you see fit. Email notifications are also available on the Silver plan or above, which means you can have email notices go to your customers for only $39/month. That’s far cheaper than any loyalty app I’ve seen.

Rewards — This was what originally drew me to S Loyalty. You can do percent off, percent off collection, dollars off with minimum purchase, dollars off specific items, and more. There’s really every possible kind of reward to be had with S Loyalty.

Setup — Because S Loyalty is so customizable, there are a lot of decisions to make during setup. It’s only a few extra minutes, but be aware that you’ll have lots of control at your fingertips. I think the sweetest part is that they have a bookmarklet that allows the app to generate the necessary discount codes in Shopify in a single click. I have yet to run across anything that easy.

Interface — The basic customer interface on this is awesome. It’s slick, modern, clean, and pretty customizable for look and feel. It is a perfect fit for our site, and looks really pro. While the basic layout is locked down, there’s enough customization here that it looks like it would work on any site, any theme. The organization is really intuitive, and it makes it really easy—and really tempting—for customers to manage and cash in their rewards.

Support — I used to be a developer, so when I install an app, I tend to bombard support teams with lots of detailed questions. Anthony and Nancy at S Loyalty handled all this with grace and aplomb. I couldn’t have asked for better help.

Our previous loyalty program was wildly successful, so I was a little unsure about how the new setup would affect customers. So far it has been great—within hours, we already have people cashing in their points through the S Loyalty interface.

Loyalty programs are not for everyone—after all, you’ll end up giving away a lot of free stuff—but if you’ve been considering whether to install one on your store, you really need to look no further than S Loyalty.

Shoreline 2
United States
Over 3 years using the app
February 13, 2018

So far we're very happy with our Loyalty Rewards Program. We set it up in a very short amount of time. The tech help has been great and we can't wait to hear customer feedback!

Shop Tk Boutique
United States
Over 3 years using the app
April 22, 2015

Stellar support, an app that works perfectly that our customers love. Recommended without reservation.

DOOSH
New Zealand
Over 3 years using the app
May 16, 2017

S Loyalty is the best! Reviews don't lie. At the time of my writing they have 467 positive reviews. There's a reason why.

Seedsnow
United States
Over 3 years using the app
June 30, 2016

Very new to the program, awesome support! Spoke directly via Skype and now have a very good understanding of the program, a bunch more to learn, happy the support is there. Thus far, very good!

Organic Markets Direct
Australia
Over 3 years using the app
February 8, 2017

We are using this app for over year now. We never had any problems with it. Just perfect. On top of that excellent support. Thank you!

Co2art
Ireland
Over 3 years using the app
October 22, 2015

Great support from the team at S Loyalty. I had query after migrating to a new theme and not only did they reply promptly but they also designed the pop-ups and widgets to match my store service!

10 Star Service!

Future Light Led Lights
South Africa
Over 3 years using the app
August 25, 2015

Great app. Great features and layout. Great customer service with app.

Ravishsands
United States
Over 3 years using the app
December 4, 2015

This is a great app moved over from sweet tooth and the gurus at sloyalty helped all the way. Works perfectly my customers really enjoy it. Pricing is better than competitors for a more robust program.

Moonvalleyorganics
United States
Over 3 years using the app