Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 17% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy installation, robust features, and effectiveness in customer retention. Key features include a rewards program, refer-a-friend option, and customization capabilities. The support team is noted for their quick responses. Merchants value the multilingual support, Shopify integration, and fair pricing based on reward creation. They report increased email sign-ups, social media followers, and repeat business. Additional benefits include automatic point deduction for refunds and the ability to import past orders for point awards.

June 30, 2016

Very new to the program, awesome support! Spoke directly via Skype and now have a very good understanding of the program, a bunch more to learn, happy the support is there. Thus far, very good!

Organic Markets Direct
Australia
Over 3 years using the app
February 8, 2017

We are using this app for over year now. We never had any problems with it. Just perfect. On top of that excellent support. Thank you!

Co2art
Ireland
Over 3 years using the app
October 22, 2015

Great support from the team at S Loyalty. I had query after migrating to a new theme and not only did they reply promptly but they also designed the pop-ups and widgets to match my store service!

10 Star Service!

Future Light Led Lights
South Africa
Over 3 years using the app
August 25, 2015

Great app. Great features and layout. Great customer service with app.

Ravishsands
United States
Over 3 years using the app
December 4, 2015

This is a great app moved over from sweet tooth and the gurus at sloyalty helped all the way. Works perfectly my customers really enjoy it. Pricing is better than competitors for a more robust program.

Moonvalleyorganics
United States
Over 3 years using the app
March 5, 2020

I would like the option to migrate to customers considering their purchase history for automatic point loading.

AleVintages
Mexico
Over 3 years using the app
S Loyalty replied March 6, 2020

Thank you for your review! If you are referring to rewarding customers for points made prior to the launch of the loyalty program, you may enable the "Point Earning Start Date" feature in the app console by setting a preferred program launch date. Orders created on or after the launch date of the loyalty program would be eligible for points earning. Feel free to contact us for assistance.

October 8, 2014

A must have for any serious online store, this app is not only functional and beautifully designed but also extremely easy to use. Customer service is also exceptional, definitely worth the investment if you want your customers to have a great shopping experience! A+++

DOTOLY
United States
Over 3 years using the app
October 27, 2016

AMAZING customer service. Highly recommended <3

Cakeworthystore
Canada
Over 3 years using the app
December 27, 2017

This app has been proven to be very valuable to us. Love it.

Blue Lab Vapors
United States
Over 3 years using the app
December 18, 2013

Its taking some time for my customers to get used to, and for us to work out the kinks but so far my customers really like it.
my only gripe is the price, I wish the basic plan was cheaper then $19/month.

Gold Stitches
United States
Over 3 years using the app