Heartcoding Sales & Discounts

Heartcoding Sales & Discounts

Reviews (506)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement through features like intuitive UI, custom sale labels, and countdown timers. It's praised for showing discounted prices next to original prices, enhancing customer value perception and increasing conversions. The app is noted for its reliable performance on both desktop and mobile, seamless Shopify integration, and exceptional customer support, particularly highlighting support personnel like Norbert for outstanding service.

July 9, 2019

Very good app. Very easy to use and updates the prices of the store very quickly. It's easier of you have lots of products in your store and you quickly want to run an offer on them.

Ringober
Poland
17 days using the app
March 7, 2023

Norbert ist echt super, vielen Dank für deine Hilfe. Können wir nur weiter empfehlen. Echt super vielen Dank

AWK Flagship
Austria
17 days using the app
HeartCoding replied March 7, 2023

Vielen lieben Dank für Eure Bewertung, über die wir uns sehr freuen! Solltet Ihr zukünftig noch Hilfe benötigen, könnt Ihr Euch jederzeit gerne melden. Viele Grüße

August 4, 2021

EXTREMELY CONFUSING APP! How do all these app developers expect for store owners to guess what each function is for? The functions messed up every campaign with something different. You guys have to make videos to explain what each thing is for! And they're not on USA time so they respond to each email every 24 hours, HOW FRUSTRATING!

MY SEXY STYLES
United States
Over 1 year using the app
HeartCoding replied September 23, 2021

Dear Jainmy, thank you for taking the time to write a review, this is very much appreciated. We are very sad you have had trouble with understanding the functions of our app in the beginning and additionally that our response time was not within your preferred timeline (in the support section we state that a response could take up to 24 hours). To avoid those problems we always suggest to run a test campaign to get to know all the functions before starting your „live“ promotion. Nevertheless we are glad we could clarify all the open topics in our detailed dialog. We are very happy that you are now a satisfied user of our product and of course we will be here for you, if there should be any questions in the future. In the meantime all the best and kind regards.

January 13, 2020

Great app with all the features while keeping the speed of the store and the service was 5 stars!
Couldn't be happier with the product and support.

LESSIK OUTLET
Australia
16 days using the app
November 16, 2020

It's a great app for sale tags and setting up bulk discounts. Enjoying the app so far but I've only been using it for a couple of days now.

Jjudd.xx Boutique
Canada
15 days using the app
HeartCoding replied November 17, 2020

Thanks so much for your kind words. We really appreciate that you took the time for writing a review!

September 22, 2023

Very good app! Easy to use, very responsive support even for topics not directly belonging to their product. Price for value is exceptional and I can recommend this app everyone. Thank you.

Push Energy
Germany
15 days using the app
HeartCoding replied September 24, 2023

Thank you so much for your kind review. We really appreciate you took the time. If there is anything we can do for you please do not hesitate to contact us anytime. Kind regards

November 25, 2019

Great app and outstanding support! I got all the help I needed to customize it according to all my wishes and I´m super pleased. Easy to handle tool to cover the needs perfectly!

CYTURN
Sweden
15 days using the app
November 22, 2021

Great support! We were having some issues with our custom developed site that had some bugs and Norbert hooked it up, fixed everything and saved the day right before our sale went live! Very flexible options on everything.

Abel Arts
United States
14 days using the app
HeartCoding replied November 25, 2021

Thanks so much for your kind review. If you need anything in the future do not hesitate to contact us again anytime. Kind regards

July 20, 2020

Great app! quite easy to use. it would be nice to add bulk buying discounts option to the app........

Greater Bargains
South Africa
12 months using the app
HeartCoding replied July 29, 2020

Thank you so much for your review. We are currently working on different new features and a new app for volume-/ bulk discount. Hopefully you will like it!

November 28, 2022

used this app for several sales... Down for the start of Black Friday, down for the end of black friday... oops

apfelband
Germany
About 1 year using the app
HeartCoding replied November 29, 2022

Dear apfelband,
thank you for taking the time and writing a review. We absolutely understand your anger and disappointment. One of our third-party providers had a technical issue and therefore our app was unavailable for a short period of time which is inexcusable, especially at this time of the year. We made a mistake relying on the performance of this partner who couldn't deliver as promised. Of course we will change this service provider asap to make sure this does not happen again in the future. As customer satisfaction is our key priority we really want to take this chance to deeply apologize for all the trouble - although we know that this helps little in retrospect. If there is something we can do to regain your trust in our product or assist anyhow we would be happy to do anything within our capabilities.
Kind regards, Norbert