Heartcoding Sales & Discounts
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (494)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its user-friendly interface that simplifies setting up sales campaigns, featuring crossed out prices, custom sale labels, and countdown timers that boost conversion rates and customer engagement. It performs reliably on both desktop and mobile, integrating seamlessly with Shopify stores. The responsive customer support team is noted for their quick and effective problem-solving skills. Additionally, its affordability and customization options allow merchants to tailor discount campaigns to their branding needs, enhancing the shopping experience and positively impacting sales.
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Messed up my mobile sites view, had to contact support and they have also seen that something within the apps code, forced it to show desktop view when on mobile.
Dear Ian, thank you for taking the time and writing a review, although we do not clearly understand what happened. Our app does NOT inject any code in your theme automatically. Did you manually install the sale tags, where there is coding knowledge required as stated in the tutorial? We reached out to you one hour after your problem occurred but did not hear back from you. If you contact us via email our coding team would be happy to directly help you with any technical problem you have, even if not caused by our app. We hope to hear from you soon and wish you a successful weekend. Best, Norbert
As other reviews mentioned, do not rely on this app for sales. Especially big ones such as Black Friday. It is not stable or prepared to serve merchants. During our big Black Friday, the app got stuck mid-sale, leaving the store partially discounted to go with a 500 error after, leaving the app inaccessible. We had already sent a large email campaign, so customers landed on a website with only a few prices slashed. This impacted our conversions by thousands of $. The devs apologized, offered a refund for all our charges, and explained that the tech could not avoid all issues nowadays. However, I disagree. This app shows 500 errors too often. It is almost the app's default to break when you try to run a sale. As I said, this app is not prepared. We had the same issues in 2021, and in 2022 they did not care to fix them. Furthermore, today (end of the cyber Monday), our prices should have been discounted back about six hours ago, To our surprise, not only did this not happen, but we cannot access the app due to another 502 bad gateway error (yes, on a separate store). And once we can access it, everything is queued and stuck mid-process to get the original prices back. All in all, look for something else. This will only cause stress and potential monetary loss.
Dear Canvas by Numbers,
thank you for taking the time and writing a review. We absolutely understand your anger and disappointment. One of our third-party providers had a technical issue and therefore our app was unavailable for a short period of time which is inexcusable, especially at this time of the year. We made a mistake relying on the performance of this partner who couldn't deliver as promised. Of course we will change this service provider asap to make sure this does not happen again in the future. As customer satisfaction is our key priority we really want to take this chance to deeply apologize for all the trouble - although we know that this helps little in retrospect. If there is something we can do to regain your trust in our product or assist anyhow we would be happy to do anything within our capabilities.
Kind regards, Norbert
Thanks so much for your kind review. If you need anything in the future do not hesitate to contact us again anytime. Kind regards
Thanks so much for your kind review. If you need anything in the future do not hesitate to contact us again anytime. Kind regards