Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost sales and enhance customer experience. It's praised for being user-friendly, customizable, and cost-effective. The app is known for its reliable performance, compatibility with most themes, and quick issue resolution. The support team is commended for their prompt and effective responses. Merchants appreciate its seamless integration with PageFly and other complex programming, its role in promoting incremental sales, and improving customer loyalty. It also supports the use of a discount code with a free gift promotion.

December 18, 2023

Great app, very kind help provided via the chat by Adam!
I use the app periodically during the end of year season and it is very easy and convenient!

STUDIO VIERTIEN
Belgium
About 2 months using the app
Edited November 14, 2023

Great simple app, very fast service. Adam was super easy to deal with and helped me through some changes quickly. We have been running this app for over a year with no issues.

Hotmilk Lingerie NZ
New Zealand
Over 2 years using the app
November 21, 2023

Had some hiccups with their software and they fixed it in <24 hours. Great customer service.

NFL Alumni Store
United States
Almost 3 years using the app
January 9, 2024

great customer service! such a great software, very useful!
100% recommend

Mr. IRON
Romania
24 days using the app
November 25, 2023

The app created multiple duplicate products when using the freebie feature and provided all of my customers with free gifts which resulted in $100,000 of refunds for our small business. Instructions on how to use the app should be made more clear...

Mandu Deco
United States
5 days using the app
Singleton software replied November 29, 2023

Hello,
you still did not reply to my email with my question - how can i simulate your problem.
After you gave me access to your store, i checked it and there is lot of functionalities do the same. I think its not fair accuse one app you had money lost, because in your store, you had lot of app which do the same and these apps were in conflict to each other. I strongly recommend you to test if everything work first in test theme, if you have more apps doing the same, especially before black friday.

Best regards,
Adam from Singleton software

November 13, 2023

Good response, very helpful, thanks a lot!

UPKOOFFICIALSHOP
China
Over 1 year using the app
Edited March 15, 2024

This app is not compatible with Markets Pro. It leads to a DHL error. Just keep that in mind before you install. If you use the Prestige Theme, the app also will not work properly.
Lastly, the support team is very slow to answer. Once they saw this review they replied immediately but were unable to fix any problems I had, so they gave me a 90% discount instead

Adept Cosmetics®
United States
11 days using the app
Singleton software replied November 29, 2023

First, I am sorry about your problem. To be clear, you had no problem with market PRO and DHL error, but with your custom cart drawer, which do not fully cooperate with this app. Yes, I did not reply you back to your email within few hours. I am so sorry about it too, but my time zone is CET and it was deep night. Yes, I give you money back as apologise. I think it was not fair to get 1 star review, because I spent lot of hours to fix your problem in your extremely custom theme. Hope, now is everything ok with this app in your store. If you will need any help in future, just write me to support@singleton-software.com or to chat locate in app configuration.

Best regards,
Adam from Singleton software

November 16, 2023

A great app and Adams is always there in order to help or adapt. I do recommend.

La Sélection du Pro
France
8 days using the app
September 27, 2023

I love this app! It's been very helpful for driving sales and the customer service is amazing. Even though it is fairly easy to use and set up the gifts, I've received great attention from the live chat.

GLOWY
Mexico
Over 1 year using the app
January 9, 2024

Great support, function and price

MyCoffeeCup.ch
Switzerland
36 minutes using the app