Reviews (186)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for increasing average order values by offering free gifts when customers reach purchase thresholds. It is noted for its easy setup, seamless integration, and customizable messaging that enhances the shopping experience by automatically adding free products to carts. The app is also appreciated for its reliable performance and compatibility with various website designs without causing slowdowns. Exceptional customer support, particularly from an individual named "Adam," is frequently praised for responsiveness and the ability to make custom adjustments, available through multiple channels including live chat.
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This app is not compatible with Markets Pro. It leads to a DHL error. Just keep that in mind before you install. If you use the Prestige Theme, the app also will not work properly.
Lastly, the support team is very slow to answer. Once they saw this review they replied immediately but were unable to fix any problems I had, so they gave me a 90% discount instead
First, I am sorry about your problem. To be clear, you had no problem with market PRO and DHL error, but with your custom cart drawer, which do not fully cooperate with this app. Yes, I did not reply you back to your email within few hours. I am so sorry about it too, but my time zone is CET and it was deep night. Yes, I give you money back as apologise. I think it was not fair to get 1 star review, because I spent lot of hours to fix your problem in your extremely custom theme. Hope, now is everything ok with this app in your store. If you will need any help in future, just write me to support@singleton-software.com or to chat locate in app configuration.
Best regards,
Adam from Singleton software
The app created multiple duplicate products when using the freebie feature and provided all of my customers with free gifts which resulted in $100,000 of refunds for our small business. Instructions on how to use the app should be made more clear...
Hello,
you still did not reply to my email with my question - how can i simulate your problem.
After you gave me access to your store, i checked it and there is lot of functionalities do the same. I think its not fair accuse one app you had money lost, because in your store, you had lot of app which do the same and these apps were in conflict to each other. I strongly recommend you to test if everything work first in test theme, if you have more apps doing the same, especially before black friday.
Best regards,
Adam from Singleton software
great customer service! such a great software, very useful!
100% recommend
Very good!
Perfect
Great support, function and price
So far this app is working as it should and isn't interfering with other functionality. Needed to reach out to support initially to get the auto add-to-cart working. They responded and had it working within an hour of reaching out.
THIS APP IS AMAZING ADAM HELPED SOLVE MY ISSUE RIGHT AWAY CAUSE I DID SOMETHING WRONG. I LOVE THAT THE CUSTOMER CAN ADD THE SIZE OF THE FREE PRODUCT.
Really, really good. Very easy to use, very easy to install. And it does what it promises. Frankly, 100% recommended.
This app was so helpful for an offer we were running. And the customer service was great and very helpful!