Reviews (186)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for increasing average order values by offering free gifts when customers reach purchase thresholds. It is noted for its easy setup, seamless integration, and customizable messaging that enhances the shopping experience by automatically adding free products to carts. The app is also appreciated for its reliable performance and compatibility with various website designs without causing slowdowns. Exceptional customer support, particularly from an individual named "Adam," is frequently praised for responsiveness and the ability to make custom adjustments, available through multiple channels including live chat.

Edited July 22, 2020

This app does exactly what we needed and works perfectly. Support is great too. I highly recommended it.

Zippo.ca
Canada
25 days using the app
August 11, 2022

The only free-gifts app that worked perfectly for me right away (Custom Template)! Since I needed a few adjustments (design wise). I had to contact the support, which already answered in a few minutes - Super nice! Summary: - Easy Implementation (Also on my Custom-Theme) - Fast and Polite and helpful Support (I highly appreciate that) - Super Easy to use! :)

Sevenlerhome
Germany
24 days using the app
November 25, 2020

great black friday app, simple to use, and very responsive team, alex was a great help, so thanks a lot

The Pampered Pets Store
United Kingdom
22 days using the app
August 5, 2020

excellent Support !!! It's very important! love

#love#save#theday
Japan
21 days using the app
August 24, 2020

Great App with Great Customer Support, Thanks to Adam,
Hope to see more Apps from this company in future.

Arahan Photo
Australia
20 days using the app
January 13, 2023

The set up was super easy, I chatted with the online sales rep Adam who walked me through the set up. So far the app is working perfectly!

LUÜNA naturals
Hong Kong SAR
20 days using the app
May 13, 2020

Pretty easy to use, however it created an unlimited supply of my free product (which I did not have), and I only discovered this when a customer selected it and i no longer had stock. Also, the app doesn't work on Mac/Safari. Which is really annoying as I run my whole business and shopify on my mac. Told I need to get another browser. For that reason, am deleting the app.

Love Jacaranda
South Africa
Over 1 year using the app
Singleton software replied May 15, 2020

Hello,
you can edit stock of your free products (gifts) in products administration.
I am so sorry about Mac/Safari, but shopify do not allow to open app inside their frame in this browser - developers can do nothing about it :/
I saw you installed app again.
Can i help you with something? Write me back if you will need help :)

Best regards,
Adam

September 24, 2020

The app was really easy to use and install. Also the customer service was so great, really fast and went beyond to help when I couldn't work out how to do something. Thank you

Harrier Trail Running
United Kingdom
18 days using the app
December 1, 2022

Thanks so much this has been perfect for what I needed it for for my Black Friday sale. Easy to use and great support. I recommend.

Rachel Jane Home Fragrance
United Kingdom
16 days using the app
August 3, 2023

Beware of this app, it causes chaos in your inventory, by far the worst app support I've wittnessed in my 4 years working with numerous Shopify App.

cbd040
Germany
About 1 year using the app
Singleton software replied August 4, 2023

Hello,
we are so sorry about your issue. You can set stock for gifts like you need from your products administration. I see you have still installed this app. If you will need any help, just write us to support@singleton-software.com

Best regards,
Adam from Singleton software