Reviews (186)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for increasing average order values by offering free gifts when customers reach purchase thresholds. It is noted for its easy setup, seamless integration, and customizable messaging that enhances the shopping experience by automatically adding free products to carts. The app is also appreciated for its reliable performance and compatibility with various website designs without causing slowdowns. Exceptional customer support, particularly from an individual named "Adam," is frequently praised for responsiveness and the ability to make custom adjustments, available through multiple channels including live chat.
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I'm waiting on more advanced features such as the ability to apply gifts to entire collections and setting your own gift box colour with hex codes but it does the job and support is fast and friendly.
Hello,
at these days, we are working hard on these features.
Hope, functionalities will be done until end of this month.
UPDATE - This functionality is already done :)
Was looking for an app that would help customers receive a free gift with purchase and the app actually place the item in the cart - this app does it the smoothest. It also allows you to customize the messaging. Customer service is great. I had a couple issues with the dates of my promotions not saving or changing dates when I hit save. Also it creates a duplicate item in your inventory, then changes that duplicate item's inventory. I foresee this allowing issues with inventory numbers.
No support. App glitched and now cost me hundreds in programming to try and fix. Good idea, terrible execution.
Update: Owner reached out to me and offered support and was generous enough to refund my money. Thanks
Interesting to read all of the great reviews, because our experience was completely the opposite. Once you install the app, the code overwrites your existing theme template (there is no option to make changes prior to enabling the app -- it just automatically installs). We had so many glitches due to our website having more complex programming. The app interfered with 1) our newsletter pop-up and 2) our Add to Cart buttons. Initially, the Add to Cart button was duplicated on product listings i.e. 2 Add to Cart buttons appeared. When I notified Adam of this, he requested access and did something to "fix" the bug. Now, some of our product listings don't have the Add to Cart button at all. I reached out again, and he said, verbatim, "i check your issue for you but this app do not touch “add to cart” buttons in your store. This will be issue for your theme developer." He seemed to be communicative and timely on the first day I downloaded the app. After that, communication has been very lacking. Strongly recommend against installing this app if you have a more robust site.
Hello,
i checked this issue in your store again, to be 100% sure i can write this. Your store contain lot of apps which do the same functionality + custom theme. Thats probably reason why you think this app is problem. Yes you are right, your store is robust, but robust of chaos. Sorry I write you like this, but please first check your store properly, before you will write some of app is guilty for your mess. Anyway, if you will need any help, I can check your store globally and help you to repair. You can write me to email support@singleton-software.com
Great app and great customer service. They're super helpful and responsive. Would highly recommend the app!
The biggest negative about this app - if your free gift sells out it will not deactivate the free gift offer automatically - this seems like an easy fix but the support team said the only answer is to manually deactivate the offer. I do not have the time to constantly watch my inventory and do not want to cause more work or issue for myself of my customers if I over sell a free gift.
Hello,
we are so sorry about this missing functionality. We will add it in next app version and contact you then :)
If you will have any other questions, just write us to support@singleton-software.com
Excelente aplicación, muy intuitiva, fácil de configurar. El soporte y atención al cliente es excelente también, super rápido y efectivo. 100% recomendada.
Amazing app for gift functionality. Easy way to add special fun promos to your store. Support is super responsive as well!
great app and they offer instant assistance when I need help, and this app do me the favor in offering free gifts to my customers, easy settings to operate.
The support is extremely quick to respond and can help resolve issues quickly.