Scalify: Facebook & Google Ads

Hi Plebs en Snobs,

Thank you for taking the time to review the Scalify: Facebook & Google Ads app. We're sorry you didn't like it.

Kindly share with us the errors you faced on every page so our team can take a look at them and assist you in resolving them. We experienced a temporary issue with our CRM that caused delays with our email replies, all is fixed now and this issue won't happen again. We apologize for the inconvenience this issue has caused you.

Regarding GA4, as mentioned in our email reply, this feature will not be included in our upcoming app version, which is why we're in the process of removing this feature from the app.

Please don't hesitate to reply to our email thread if you have any questions or concerns.

Best,
Maria

Hi CherryGoddess,

Thank you for trying Scalify and taking the time to review the app.

Kindly note that Scalify is a badged Meta Ad Technology partner; we use the same API as Meta's own Ads Manager.

If you've attempted to launch the same campaign via the Ads Manager, you'll get the same results as both platforms—Scalify & Meta—use the same API.

Now, when you launch a campaign with worldwide targeting, it's normal for the algorithm to favor a specific location if it detects good CPA (Cost-Per-Action) coming from that location.

This is in fact, documented by Meta themselves:

https://www.facebook.com/business/help/285255905140138

Regarding bots, please note that Meta sends bots to your website to determine if it's eligible for ads and to verify if it's working or not. You don't get billed for these bot visits.

This has been documented by thousands of advertisers, and you can learn more here:

https://autoleadstar.zendesk.com/hc/en-us/articles/360039889971-Facebook-Google-Bot-Traffic

Regarding support not being active, please note that you can access support from "?" on the bottom right of the page. If you have already submitted a ticket and you have not received a reply, kindly share with us your ticket ID as we could not find any ticket associated with the email address associated with your account.

Regarding not being able to connect your Google account, this has been indeed an issue that was fixed shortly. We're not quite sure which other bugs you're referring to.

We hope this answers your concerns about the app considering you've wanted to like it.

Should you require any assistance, please note that you can reach out via the contact us link on our website or our email address support@scalify.com.

Kind Regards,
The Scalify team