Scalify: Facebook & Google Ads , 90 reviews
I really wanted to like this app but unfortunatly it's not as good as I thought.
No template pre-made to help building the ADS, no active support, and when you start an ads "worldwide" only Indian people and bots visit your website, thats kinda strange right ? Oh and talking about account attached to the app, it's buggy.
I had to add my Google account many times for it to finally... not work.
Bad experience :(
Hi CherryGoddess,
Thank you for trying Scalify and taking the time to review the app.
Kindly note that Scalify is a badged Meta Ad Technology partner; we use the same API as Meta's own Ads Manager.
If you've attempted to launch the same campaign via the Ads Manager, you'll get the same results as both platforms—Scalify & Meta—use the same API.
Now, when you launch a campaign with worldwide targeting, it's normal for the algorithm to favor a specific location if it detects good CPA (Cost-Per-Action) coming from that location.
This is in fact, documented by Meta themselves:
https://www.facebook.com/business/help/285255905140138
Regarding bots, please note that Meta sends bots to your website to determine if it's eligible for ads and to verify if it's working or not. You don't get billed for these bot visits.
This has been documented by thousands of advertisers, and you can learn more here:
https://autoleadstar.zendesk.com/hc/en-us/articles/360039889971-Facebook-Google-Bot-Traffic
Regarding support not being active, please note that you can access support from "?" on the bottom right of the page. If you have already submitted a ticket and you have not received a reply, kindly share with us your ticket ID as we could not find any ticket associated with the email address associated with your account.
Regarding not being able to connect your Google account, this has been indeed an issue that was fixed shortly. We're not quite sure which other bugs you're referring to.
We hope this answers your concerns about the app considering you've wanted to like it.
Should you require any assistance, please note that you can reach out via the contact us link on our website or our email address support@scalify.com.
Kind Regards,
The Scalify team
Great App! Great Support. Helps creating ads at scale in minutes and automation is best part. Analyse is great too
Fantastic support team together with a gem of a product. Thank you. This is a time saver. not sure how else to mass create custom audiences and ads
Great app that helps manage FB ads with ease. Also, the analytical tools help consolidate all the data in one place to help with decision-making. Support is great and very responsive. Thank you!
They need chat support. My account disappeared and it took me many emails to find out why when if they had support I could have done it in 5 minutes. Also, I replied within 1/2 hour of their email to me and it's late the next day before they get back to me in EST. It's a Madgicx wannabe. They need a lot more development before it is on par with it. I got a LTD so it will be worth it in the long run I think. It is simpler to use than Madgicx at this time because it doesn't do all the same things. ***Update. I guess someone read this review and although it was by email I was finally able to go back and forth with the lovely Maria and get my issue and a ton of questions I had answered within a couple of hours today.
Hi Active Life Living,
Thank you for taking the time to review Scalify. We appreciate you for sharing your feedback with us and the Shopify community.
You are absolutely right about chat support. Our team is growing, and we can't wait to provide you with instant support in the future.
For now, we're more than happy to offer you support via email that you can access through the Help section on the app.
Each Scalify account is independent, for security reasons, when you create multiple accounts and forget the email addresses, we, unfortunately, can't tell that they belong to the same person. For your security, we ask you to provide us with the email address linked to your account.
Kindly note that Scalify is an independent product with its own development team, vision, and learning curve.
Scalify is unlike any other product on the market as you can see through the hundreds of reviews across the web (Shopify, G2, Capterra, etc).
Please don't hesitate to reach out to us if you need any further assistance.
Kind Regards,
Maria from Scalify
Great and fast service and support. Havent tried the app yet but looking forward to see how it works :)
This is an excellent app, It is very user friendly and help me with the creating Facebook ads campaign with ease. It saves me so much of time, which otherwise I would need to spend with the facebook ads campaign. Highly recommended.
I've been getting Scalify ads since forever so I took the free trial. The UI and UX are great and the support team were very responsive at answering my questions. I tried both Revealbot and Magicx and neither had solid features like Scalify.
I love this app. Been using it for over a year to launch new lookalikes. With the new I can now also launch new campaigns much faster than on facebook. There are also tons of great features that am still discovering. The support team has always been quick whenever I needed help. Keep it up.
Here's your ticket ID: 2851 this has been issued to me for some time but yet no response from the support. I have paid $29 for the subscription but could not access the app even my URL is correctly input. I had it uninstalled thought I could reinstall again but when I did eventually reinstalled the app, it asked me to pay for a subscription again in order to access the app. I did not pay for the 2nd for installing the app and therefore I am stuck. You mean I am supposed to pay twice? I am very frustrated as I need to work on my FB ad urgently. I am now thinking to ask for my money back now.
Hi ouimissy.nz,
Thank you for taking the time to evaluate Scalify and share your experience.
We acknowledge the delay of the response the time this review was issued. We apologize for the inconvenience it cause you.
Since the time of this review, we put in motion a system that help us avoid this issue in the future and we have contacted Shopify's billing team to initiate a full refund. It has been successfully refunded back to your account.
We hope that upon your further experience, give Scalify another try.
We wish you the very best of luck with your business endeavors.
Kindest Regards,
Maria from Scalify