Overall rating
4.2
Counts per rating level
  • 83% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
December 10, 2022

I really wanted to like this app but unfortunatly it's not as good as I thought.
No template pre-made to help building the ADS, no active support, and when you start an ads "worldwide" only Indian people and bots visit your website, thats kinda strange right ? Oh and talking about account attached to the app, it's buggy.
I had to add my Google account many times for it to finally... not work.
Bad experience :(

CherryGoddess
France
About 3 hours using the app
Scalify LLC replied December 11, 2022

Hi CherryGoddess,

Thank you for trying Scalify and taking the time to review the app.

Kindly note that Scalify is a badged Meta Ad Technology partner; we use the same API as Meta's own Ads Manager.

If you've attempted to launch the same campaign via the Ads Manager, you'll get the same results as both platforms—Scalify & Meta—use the same API.

Now, when you launch a campaign with worldwide targeting, it's normal for the algorithm to favor a specific location if it detects good CPA (Cost-Per-Action) coming from that location.

This is in fact, documented by Meta themselves:

https://www.facebook.com/business/help/285255905140138

Regarding bots, please note that Meta sends bots to your website to determine if it's eligible for ads and to verify if it's working or not. You don't get billed for these bot visits.

This has been documented by thousands of advertisers, and you can learn more here:

https://autoleadstar.zendesk.com/hc/en-us/articles/360039889971-Facebook-Google-Bot-Traffic

Regarding support not being active, please note that you can access support from "?" on the bottom right of the page. If you have already submitted a ticket and you have not received a reply, kindly share with us your ticket ID as we could not find any ticket associated with the email address associated with your account.

Regarding not being able to connect your Google account, this has been indeed an issue that was fixed shortly. We're not quite sure which other bugs you're referring to.

We hope this answers your concerns about the app considering you've wanted to like it.

Should you require any assistance, please note that you can reach out via the contact us link on our website or our email address support@scalify.com.

Kind Regards,
The Scalify team

July 24, 2019

rip off! muck around
You can not even sign up or sign out! and it does not show anything that I'm switching was canceled! "

nazeshop
Germany
14 minutes using the app
Scalify LLC replied July 25, 2019

Greetings from the Scalify team!

Thank you nazeshop for taking the time to evaluate Scalify.

We apologize if you received a late confirmation on our behalf, as app subscriptions are canceled as soon as you uninstall an app.

That is just how Shopify works.

Even if we are certain that your comment was left out of frustration and in a moment of anger, we consider your review very hurtful and quite unfair.

It was too early to judge us with such a review as you posted it before even having a conversation with us.

We work very hard to develop and maintain the software, and to help users like you get the best out of their Facebook ads.

We take every question, suggestion, and review very seriously as a vital element to do better and satisfy our customers. Your review is plain unfair.

If you’d like to reconsider your judgment, we’re open to helping you and assisting you.

Kindest Regards,
Yassir, founder of Scalify