Schema Plus for SEO , 414 reviews

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and variety of customizable schema types, which enhance SEO performance without requiring coding skills. Many have seen improvements in search engine visibility, click-through rates, and resolution of Google Search Console issues. The app is also noted for boosting search rankings and organic traffic. The customer support team is highly praised for their prompt responses, technical knowledge, and 24/7 availability, even offering a free onboarding call and assistance beyond the app's scope.

July 20, 2023

Unfortunately, this firm is not a good team player. We were unable to get out of the gate with your App.

These were the options communicated to use:

"The speed optimization you've implemented is preventing our app from working. You can either exclude our app from that optimization or delete the speed app completely. It's up to you. Please let us know about your thoughts. Thank you."

We kindly asked for some elaboration prior to this response.

Unfortunately, this App has been removed and will be moving on.

Respectfully.
The Abbey Collection

The Abbey Collection
Canada
6 days using the app
October 7, 2022

Very disappointed with the support here. We've been waiting 3 weeks for SchemaPlus to update our Schema as they had promised, but all we get are broken promises and excuses when we follow up.

Epic Fly Rods
New Zealand
9 months using the app
March 8, 2021

Great and quick response in chat sessions but zero on doing what was promised in those sessions. I was told my issue would be fixed "later today or tomorrow" but it never happened. After many days waiting I had to uninstall this app and get help from another source to correct my problem.

Wall To Wall Storage
United States
5 months using the app
SchemaPlus Inc. replied March 15, 2021

Thank you for your feedback. We are sorry that you had been waiting several days for a resolution, likely beyond the original expectations provided to you by our support staff. Your business matters to us and both our customer support and technical support teams are diligently working through an increased number of requests at this time. Should you choose to reinstall and try our app again, we’d greatly appreciate the opportunity to make things right and work toward earning back your business.

April 11, 2022

Initially, the support team was super responsive - they are always very nice, friendly. Initially, they constantly kept asking for reviews. I explained to them that I needed more time to evaluate an app because initially, most app providers are super helpful and only the test of time demonstrates the true colors. That is exactly what has happened here - ongoing issue remains unresolved despite multiple reminders, requests, giving them access to everything from Shopify to Search Console to Analytics to Merchant Center. Now, my products are being rejected by GMC and Google Ads due to inaccurate pricing reported by the schema. Last week, I even contacted the to let them know that I would be leaving a negative review. They apologized, they thanked me for my patience - just like they have been for weeks. But, no resolution.

Pino Shah Antiques
United States
2 months using the app