Scout CRM (Shop Phone)
- Pricing
-
Free plan available
- Rating
- 4.6 (187)
- Developer
- HMS Commerce
Featured images gallery
Your store's automated personal assistant with actionable alerts.
Customer relationships are your competitive advantage Large retailers and marketplaces will never create a true trusted 1 on 1 relationship with their customers. They will never personally call a VIP customer and say “thank you.” Walmart will never call a large abandoned checkout customer and ask them how they can help them solve their needs. They will always look at customers like numbered transactions and automate every single thing, whereas you look at your customers like assets.
- Alerts you who you should call when you need to call them
- Abandoned checkouts, VIP & Repeat Customer and Selected Product notifications
- Abandoned Checkout & Thank You Emails automation
Languages
English
Works with
Slack, WhatsApp, Gorgias, iPhone, Android, AirtableCategories
Cart recovery
Display options
Real-time messaging
Automated responses
Pricing
Free
Free
- Limit of 100 total Abandoned Checkout Alerts
- Email Support
- VIP & Repeat Customer Alerts
- Follow up & New Customer Alerts
Basic Plan
$9 / month
- Free everything, plus
- Live Checkout Creation Alerts
- Auto Thank You & Abandon Checkout Emails
- Unlimited Alerts
- Unlimited Members
Pro Plan
$29 / month
- Everything in Basic, plus
- Low Inventory Alert
- Product Purchase Alerts
- Tags Alerts
- Phone support
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (187)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to recover abandoned carts, noting up to 60% recovery rates and sales boosts of 20-30%. They value the real-time alerts, personalized communication, and Facebook Messenger integration. The support for multiple communication channels and customer service are praised. Merchants also appreciate the user-friendly interface, customer behavior insights, and the significant value of the free offering.
Hello! I love this app!! Literally what I was looking for :D It sends alerts to your phone whenever a customer abandons their checkout. It's the only app that has this function!
Was great but now is horrible I am deleting it!! Zero help contacting them unlike before when I started using it. It has stopped working completely now.
Estoy pagando la app y no me funciona pero cuando funcionaba era muy buena, recuperaba mis carritos abandonados fácilmente
Support
HMS Commerce can answer any questions you have about Scout CRM (Shop Phone).
Developer
Resources
Launched
February 15, 2017
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