Scout CRM (Shop Phone)
- Pricing
-
Free plan available
- Rating
- 4.5 (64)
- Developer
- HMS Commerce
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Your store's automated personal assistant with actionable alerts.
Customer relationships are your competitive advantage Large retailers and marketplaces will never create a true trusted 1 on 1 relationship with their customers. They will never personally call a VIP customer and say “thank you.” Walmart will never call a large abandoned checkout customer and ask them how they can help them solve their needs. They will always look at customers like numbered transactions and automate every single thing, whereas you look at your customers like assets.
- Alerts you who you should call when you need to call them
- Abandoned checkouts, VIP & Repeat Customer and Selected Product notifications
- Abandoned Checkout & Thank You Emails automation
Languages
English
Works with
- Airtable
- Android
- Gorgias
- iPhone
- Slack
Categories
Cart recovery
Display options
Real-time messaging
Automated responses
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- Limit of 100 total Abandoned Checkout Alerts
- Email Support
- VIP & Repeat Customer Alerts
- Follow up & New Customer Alerts
Basic Plan
$9 / month
Features
- Free everything, plus
- Live Checkout Creation Alerts
- Auto Thank You & Abandon Checkout Emails
- Unlimited Alerts
- Unlimited Members
Pro Plan
$29 / month
Features
- Everything in Basic, plus
- Low Inventory Alert
- Product Purchase Alerts
- Tags Alerts
- Phone support
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (64)
It quit working. There is no support option. The PIN system is a problem, and we cannot disable it. That means, every 30 days, one must reauthenticate to use the APP. I got it to work partially. No alerts were coming out. I attempted to update the App for our sole sales staff, but it wouldn't accept the phone number. I tried the 833 number for support - I got a buzzing sound. I tried to schedule a call, but the Calendly link does not work. When working with not all the bugs, it would be great. I think the developer quit fixing issues on it.
Hello! I love this app!! Literally what I was looking for :D It sends alerts to your phone whenever a customer abandons their checkout. It's the only app that has this function!
Was great but now is horrible I am deleting it!! Zero help contacting them unlike before when I started using it. It has stopped working completely now.
Support
App support provided by HMS Commerce.
Resources
Developer
Launched
February 15, 2017
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