Scout CRM (Shop Phone)

Scout CRM (Shop Phone)

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Reviews (76)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
    65
  • 9% of ratings are 4 stars
    7
  • 1% of ratings are 3 stars
    1
  • 1% of ratings are 2 stars
    1
  • 3% of ratings are 1 stars
    2
August 8, 2025

It quit working. There is no support option. The PIN system is a problem, and we cannot disable it. That means, every 30 days, one must reauthenticate to use the APP. I got it to work partially. No alerts were coming out. I attempted to update the App for our sole sales staff, but it wouldn't accept the phone number. I tried the 833 number for support - I got a buzzing sound. I tried to schedule a call, but the Calendly link does not work. When working with not all the bugs, it would be great. I think the developer quit fixing issues on it.

NetworkTigers
United States
Almost 7 years using the app
Edited July 8, 2024

Hello! I love this app!! Literally what I was looking for :D It sends alerts to your phone whenever a customer abandons their checkout. It's the only app that has this function!

Dania Shinkar
Saudi Arabia
7 days using the app
January 30, 2024

Was great but now is horrible I am deleting it!! Zero help contacting them unlike before when I started using it. It has stopped working completely now.

Organic Chix
United States
Almost 5 years using the app
October 30, 2017

Great app notifies me when I have an abandoned cart and reminds me to call that customer! What a great idea - I never thought to call abandoned cart customers.

Merimari
Canada
11 days using the app
May 19, 2020

This app is really helpful since in my country most people use Whatsapp for everything; so it is a solution to get near (and in an efficiente way) to my customers

OxM.Mx - Orgullo x México
Mexico
About 1 year using the app
June 12, 2018

Brilliant app, been using it daily for months now. I love the alerts. It's helping me stay on top of important events with my customers. Can't live without it now!

Myblankii
Canada
4 months using the app
April 6, 2020

This is a useful app and is seamless in its integration. I like how simple their apps are compared to some other apps which have too much going on! Thanks guys! Ted

Crokinole Canada - Boards, Accessories, and more!
Canada
12 months using the app
May 14, 2018

Just started working with it and I like it already because it reminds me right away to touch base with customer.
I would give it 5 but I haven't worked with it long enough.

Travelfood Curated Wines
United States
29 days using the app
February 7, 2018

Hi Folks, you may install this application even without thinking. Best for abandoned cart recovery.
BR//
Vikas Arora

www.TulipSmile.com
www.TinkuBhai.com

Tulip Smile
India
9 months using the app
Edited June 21, 2025

Really like this app. 5 stars This app help me to se what the customer bought and I can have an after purchase conversation with the customer. Same goes with abandonment carts.

Gold Cosmetics & Supplies
United States
Over 6 years using the app
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