Shop Phone (formerly Scout)

Shop Phone (formerly Scout)

by How Many Steps Inc.

Grow sales through abandoned alerts and VIP notifications

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    93% of ratings are 5 stars
  • 4 of 5 stars
    3% of ratings are 4 stars
  • 3 of 5 stars
    1% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    2% of ratings are 1 stars

All reviews

1 - 10 of 175 reviews


Very helpful and easy to use but the updates are very stressful to fix, hope they find a better way to improve every time they make a change

Essexee Legs

Fast and user friendly. Very informative and helpful. A great app to compliment my Shopify shop. Recommended


Certainly one the best shopify apps out there as too much automation causes us to lose touch with our customers as human beings. A must have for my store!


I installed this app about 24 hours ago and have already engaged by text with customers that probably wouldn't have bothered to chat to ask questions. I love that I get quick notification of an abandoned cart so I reach out before the lead goes cold. Ahmad is very knowledgeable and taught me a few things about Shopify while we discussed how to use the app. Thank you!

Developer reply

March 25, 2021

Thanks Lisa - we really appreciate your kind words and your review. You have a beautiful website and we're proud to be able to help in any way to increase your sales. I'm happy to hear you're getting use out of Shop Phone already so quickly. Let me know if you need anything else.

Minka - Moda con Impacto Social

Muy buena experiencia, funciona muy bien para recuperar ventas, gracias a ella hemos podido recuperar muchas ventas que estaban perdidas

Angie's Eclectic Elegance

I used it to thank customers or to retain customers who abandoned carts. It was very helpful. Great app

Cosméticos Kénos

I use it everyday. It's easy to use, and makes me recover many abandoned carts. I'd definitely recommend it

Developer reply

February 5, 2021

Thank you Ignacio,
We appreciate your support. I am setting you up on the new version of the app, please wait confirming when it's ready for you. Can't wait for you to try it!

Gold Cosmetics & Supplies

Really like this app. 5 stars ⭐️ This app help me to se what the customer bought and I can have an after purchase conversation with the customer. Same goes with abandonment carts.


I love how you can customize or use the templates for verbiage when
Contacting your potential clients and customers


I used this App to track my sales. It is very useful and effective. Happy to update.
Thank you very much!

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