Shop Phone Alerts & Auto Email , 185 reviews

Overall rating
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
April 8, 2021

Very helpful and easy to use but the updates are very stressful to fix, hope they find a better way to improve every time they make a change

Time spent using app: 8 months
April 5, 2021

Fast and user friendly. Very informative and helpful. A great app to compliment my Shopify shop. Recommended

Essexee Legs
United Kingdom
Time spent using app: About 4 years
March 29, 2021

Certainly one the best shopify apps out there as too much automation causes us to lose touch with our customers as human beings. A must have for my store!

Time spent using app: About 1 year
March 25, 2021

I installed this app about 24 hours ago and have already engaged by text with customers that probably wouldn't have bothered to chat to ask questions. I love that I get quick notification of an abandoned cart so I reach out before the lead goes cold. Ahmad is very knowledgeable and taught me a few things about Shopify while we discussed how to use the app. Thank you!

United States
Time spent using app: 3 days
HMS Commerce replied March 25, 2021

Thanks Lisa - we really appreciate your kind words and your review. You have a beautiful website and we're proud to be able to help in any way to increase your sales. I'm happy to hear you're getting use out of Shop Phone already so quickly. Let me know if you need anything else.

March 4, 2021

Muy buena experiencia, funciona muy bien para recuperar ventas, gracias a ella hemos podido recuperar muchas ventas que estaban perdidas

Minka - Moda con Impacto Social
Time spent using app: Almost 4 years
February 10, 2021

I used it to thank customers or to retain customers who abandoned carts. It was very helpful. Great app

Angie's Eclectic Elegance
United States
Time spent using app: Over 3 years
February 5, 2021

I use it everyday. It's easy to use, and makes me recover many abandoned carts. I'd definitely recommend it

Cosméticos Kénos
Time spent using app: Over 2 years
HMS Commerce replied February 5, 2021

Thank you Ignacio,
We appreciate your support. I am setting you up on the new version of the app, please wait confirming when it's ready for you. Can't wait for you to try it!

December 20, 2020

Really like this app. 5 stars ⭐️ This app help me to se what the customer bought and I can have an after purchase conversation with the customer. Same goes with abandonment carts.

Gold Cosmetics & Supplies
United States
Time spent using app: Almost 2 years
December 10, 2020

I love how you can customize or use the templates for verbiage when
Contacting your potential clients and customers

United States
Time spent using app: Almost 3 years
December 5, 2020

I used this App to track my sales. It is very useful and effective. Happy to update.
Thank you very much!

Time spent using app: Over 3 years