Reviews (187)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to recover abandoned carts, noting up to 60% recovery rates and sales boosts of 20-30%. They value the real-time alerts, personalized communication, and Facebook Messenger integration. The support for multiple communication channels and customer service are praised. Merchants also appreciate the user-friendly interface, customer behavior insights, and the significant value of the free offering.
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One of the very helpful apps, Just one thing is that it shows some orders or abandoned cart messages very late. Other than that it is a must-have plugin.
Thanks for the feedback! We're currently working to improve the speed of alerts now. We attracted a lot more installs than we anticipated the last year and a half and it slowed our servers down a lot. Being a mostly free app, it made it harder to afford the faster processes and the bigger loads. We are planning on upgrading our technology across the board in the coming months so stay tuned! Thanks again for your support, I know you've had our app installed for almost three years now, and we hope to keep you on board for much longer - lots of new exciting features are on their way ;)
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I think this is a good app and it works well!
Its been helping me to get some sales which i would have missed before!
The only thing that could get improved is the connection to using whatsapp on the computer.
Connection to the phone works fine though
Great app. used it for a long time. timely messages to abandoned checkout does make a difference... thanks
Very helpful and easy to use but the updates are very stressful to fix, hope they find a better way to improve every time they make a change
The app is great. However, unfortunately the delay kills the idea of instant nofications and affects the efficiency of your messages. With me the delay is over 4 hours sometimes.
But I still recommend it.
See who is buying or abandoning your products in real time and easily respond with well thought out win back strategies.
Just started working with it and I like it already because it reminds me right away to touch base with customer.
I would give it 5 but I haven't worked with it long enough.