Reviews (76)

Overall rating
4.6
Counts per rating level
  • 86% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
Edited July 8, 2024

Hello! I love this app!! Literally what I was looking for :D It sends alerts to your phone whenever a customer abandons their checkout. It's the only app that has this function!

Dania Shinkar
Saudi Arabia
7 days using the app
March 22, 2019

We would give Scout a zillion stars if we could. Best app ever! Love the personalization features + how much our team is able to do with Scout. Thanks for creating such a useful app!. :)

Kathleen + Daniel
www.clositherapi.com

ClosiTherapi Vintage
United States
3 months using the app
February 15, 2017

This app boosted my sales by almost 20%. I call all my abandoned cart customers right away and it helps close deals

Highly recommend

Venommotorsports
United States
3 months using the app
July 9, 2019

An absolute "must have" app for any ecommerce store- allows you to strike iron when hot- almost on a real time basis - to act on abandoned carts and recover sale- our conversion on abandoned carts grew 4X with Scout. Highly recommended!

Panjavarnam
India
Almost 2 years using the app
HMS Commerce replied July 9, 2019

Thanks Ganesh. With such a great product and service I can see why you'd love talking to customers personally. Your product will sell itself! Thanks for your continued support for both of our apps.

Edited July 12, 2019

One of the best free apps out there. Recovered a lot of money with this through Whatsapp. Thanks, mate! Good job.

Dando La Hora
Chile
8 months using the app
HMS Commerce replied July 12, 2019

Thank you Alfredo! You're very welcome. And thanks for the constructive feedback today. I'm looking forward to working more closely with you to make sure we keep aggressively improving.

July 24, 2019

Scout has been critical to our Abandoned Cart Sequence. Our abandoned cart emails recover on average of 15% of lost sales while with Scout we are now recovering 50% off sales! This has been huge. The one-on-one follow up with customers helps build trust in our brand & adds to the bottom line.

MojoMotoSport.com
United States
About 1 year using the app
HMS Commerce replied July 24, 2019

Thanks Nathan, you guys have been a perfect match for our apps. You are killing it over at MojoMotorsport.com - I can't wait to work closer with you and your team.

August 21, 2019

WOW!! What a great app, if you don't have it you are losing money. This app will let you know when a customer that wants to buy, but left before buying. You can call them and close the deal. Don't just think about it, get it now and stop looking customers.
Mike
Leathershowroom.com

Leather Showroom
United States
2 months using the app
November 14, 2019

Awesome app that has had amazing results selling large purchases into a niche b2b market. Like everyone, we had some initial fears over calling abandoned carts but being a premium brand in a niche market means that we always get a warm welcome and have a high rate of success. The team at HMS has been great at responding to our support and feature requests.

Keco Tabs
United States
3 months using the app
December 17, 2019

This app just "saved" a sale for me.
It is great.
Honestly, I don't usually take the time to write reviews but this was awesome.

Designs by Royi .B.
Israel
Over 2 years using the app
HMS Commerce replied December 17, 2019

Thanks Royi! We just checked out your site - it looks amazing. What great designs you have. Love the Air Show Bomber Jacket! If anyone is looking for fresh designed clothing, check out this site!

Edited March 27, 2021

Hola. Si funciona, lo bueno que puedes saber que realmente le pasó al cliente, por qué abandonó la compra y solucionarle el problema

Baby on Board
Chile
Over 2 years using the app