Reviews (187)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time abandoned cart recovery alerts, enhancing customer engagement and sales recovery. Its multi-channel communication via calls, SMS, and email fosters personalized customer interactions, building trust and relations. The app is user-friendly, ideal for e-commerce beginners, and free, making it attractive for small businesses. The support team is noted for their quick and effective assistance.
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I think this is a good app and it works well!
Its been helping me to get some sales which i would have missed before!
The only thing that could get improved is the connection to using whatsapp on the computer.
Connection to the phone works fine though
So amazing that we get to reach out to our abandoned cart customers directly on call! It's given our recovery rate a massive bump! Another great thing about Shop Phone is the constant reminders we get to thank our loyal customers.
Thanks Prerna. We love your store. We wrote this post for you because we love your store so much: https://shopphone.substack.com/p/why-we-love-after-dark
I have used this app for almost 2 years, I love it, it advises me when a customer abandons checkout. I REALLY love that it tracks my consistent customers purchases, so that I can reward their loyalty! Ahmad is awesome, he called me and gave me advice on my website and how to improve it for a better customer experience and higher conversion rate!
Thanks for the kind review, LaShesia. It was my pleasure. I love that you have customers who've bought 20, 30, 40 times from you again and again. That kind of customer retention is world class. Keep it up! Let's get to 100 order retention rates in 2021!
I used this App to track my sales. It is very useful and effective. Happy to update.
Thank you very much!
I used it to thank customers or to retain customers who abandoned carts. It was very helpful. Great app
Love the Scout App. It sends me messages when a customers abandons the cart or makes a purchase and creates emails to send them that say "noticed you are interested in my store or thank you for your order". I have had customers write me back and say they will now place an order because I reached out. I can also call the person if they leave a phone number. It also gives me customer totals for past weeks orders or abandoned check out. Really terrific app and its FREE! Highly, highly recommend. Pam MomMeAndMore.com
Hola. Si funciona, lo bueno que puedes saber que realmente le pasó al cliente, por qué abandonó la compra y solucionarle el problema
I love love this app. I have used it to connect with my customer. It helps me recover sales and connect with customers in real time. The on the cake is the support you will get from the Shop phone support team. I recommend it highly. The value of your monthly investment is is more than what you pay.
Thanks Olivia. We look forward to keep working with you!
I love how you can customize or use the templates for verbiage when
Contacting your potential clients and customers
Hi Folks, you may install this application even without thinking. Best for abandoned cart recovery.
BR//
Vikas Arora
www.TulipSmile.com
www.TinkuBhai.com