Reviews (187)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time abandoned cart recovery alerts, enhancing customer engagement and sales recovery. Its multi-channel communication via calls, SMS, and email fosters personalized customer interactions, building trust and relations. The app is user-friendly, ideal for e-commerce beginners, and free, making it attractive for small businesses. The support team is noted for their quick and effective assistance.
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This app is extremely valuable! I started in eCommerce in October of 2017 and my business took off. Abandoned carts are everyone's worst nightmare and at first I was inundated with abandoned carts with shockingly high values (some over $1,000).
The built in Shopify abandoned cart email is either blocked by the customers email and/or ignored by customers as spam.
Scout gives merchants a PERSONAL and effective way to connect with customers in a very easy to use platform (Facebook messenger).
Customer are happy and surprised when you reach out personally and they become very willing to complete the sale.
Automated cart recovery emails are impersonal and already what they are expecting.
I have had great success with this app when taking the time to send a legit email. I have recovered over $10,000 of abandoned cart sales.
For a free app this is ESSENTIAL!
Muy buena experiencia, funciona muy bien para recuperar ventas, gracias a ella hemos podido recuperar muchas ventas que estaban perdidas
Great way to capture information....... from items being picked... to addresses and emails of these possible buyers great power tool for e-commerce stores.
I Used this app to recover my abandoned checkouts. They have gone from 29% to 9% recovery success. I love the scripts. Very customer focused. Thank guys keep going you'll get there. Great support
Cheers Chris
Berrysnaturalproducts
Tongkatcanada.ca
We would give Scout a zillion stars if we could. Best app ever! Love the personalization features + how much our team is able to do with Scout. Thanks for creating such a useful app!. :)
Kathleen + Daniel
www.clositherapi.com
wow! thank you, admirable the dedication you put into what you do, for us as a company this application is very useful, thanks for the great management in solving this problem, congratulations
This app is amazing, it´s a great improve over older Scout. Easy to use and very efficient to recover abandoned carts. The staff is very helpful in all the process of installing it, giving in addition a lot of good tips of making your store more profitable. 100% recommended.
Thanks for the review Antonio. You have a beautiful store and a great team behind you. Keep it up!
I have had this store open for less than a month and scout has already helped me recover a sale for $1200. I contacted the customer via text and he told me what his issue was. I immediately resolved it and closed the deal. He was also looking for the same product on other sites at the time.
This is a useful app and is seamless in its integration. I like how simple their apps are compared to some other apps which have too much going on! Thanks guys! Ted
One of the best free apps out there. Recovered a lot of money with this through Whatsapp. Thanks, mate! Good job.
Thank you Alfredo! You're very welcome. And thanks for the constructive feedback today. I'm looking forward to working more closely with you to make sure we keep aggressively improving.