Reviews (187)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time abandoned cart recovery alerts, enhancing customer engagement and sales recovery. Its multi-channel communication via calls, SMS, and email fosters personalized customer interactions, building trust and relations. The app is user-friendly, ideal for e-commerce beginners, and free, making it attractive for small businesses. The support team is noted for their quick and effective assistance.
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I needed a very good conversation from Canada Chile with the app owner to understand the usefulness of the app, if you want to improve your customer service and make a difference, then the app has a focus on personalization and a delicate relationship with your customer, Thanks!
Hi Loreto. I do appreciate you taking the time to leave this review. I would however just like to clarify that our app is focused on the 1 on 1 relationship for cart recovery ...
Scout is a must-have for any business. Every time a customer leaves a checkout without purchasing, I am immediately notified with the customer's contact information so that I can call them back and help them go back and purchase. Ahmad has also personally called me to offer his help and that was greatly appreciated!
I always laughed when people said you can recover 50% and more of your abandoned sales. I always thought that people will buy OR not. Never in my wildest imagination did I think I could save so many sales until I started using Scout!! Man, you guys rock. I'm saving 60% plus of my sales because people only need some advice or a have a question that you can sort in a couple of seconds to save your ...
Installed this app and I'm satisfied with it so far.
This app is extremely valuable! I started in eCommerce in October of 2017 and my business took off. Abandoned carts are everyone's worst nightmare and at first I was inundated with abandoned carts with shockingly high values (some over $1,000).
The built in Shopify abandoned cart email is either blocked by the customers email and/or ignored by customers as spam.
Scout gives merchants a PERSONAL ...
Muy buena experiencia, funciona muy bien para recuperar ventas, gracias a ella hemos podido recuperar muchas ventas que estaban perdidas
Great way to capture information....... from items being picked... to addresses and emails of these possible buyers great power tool for e-commerce stores.
I Used this app to recover my abandoned checkouts. They have gone from 29% to 9% recovery success. I love the scripts. Very customer focused. Thank guys keep going you'll get there. Great support
Cheers Chris
Berrysnaturalproducts
Tongkatcanada.ca
We would give Scout a zillion stars if we could. Best app ever! Love the personalization features + how much our team is able to do with Scout. Thanks for creating such a useful app!. :)
Kathleen + Daniel
www.clositherapi.com
wow! thank you, admirable the dedication you put into what you do, for us as a company this application is very useful, thanks for the great management in solving this problem, congratulations