Reviews (187)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to recover abandoned carts, noting up to 60% recovery rates and sales boosts of 20-30%. They value the real-time alerts, personalized communication, and Facebook Messenger integration. The support for multiple communication channels and customer service are praised. Merchants also appreciate the user-friendly interface, customer behavior insights, and the significant value of the free offering.
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One of the best free apps out there. Recovered a lot of money with this through Whatsapp. Thanks, mate! Good job.
Thank you Alfredo! You're very welcome. And thanks for the constructive feedback today. I'm looking forward to working more closely with you to make sure we keep aggressively improving.
One of the best 1-on-1 CRM convert tool I use for the last 2 years. Easy to use, easy to configure, highly recommended.
App eccezionale che ogni marketer dovrebbe avere. Assistenza veloce e molto support. Sono entusiasta e ora proverò anche le altre APP che hanno sviluppato
Totally LOVE this app and not just because its FREE... but because it allows my small business to have a 'customer support' feel to my business. Which builds customer trust etc. It is easy to use. And as long as I am using mobile data, or wifi... I can offer customer support wherever I am. Brilliant! A totally MUST have app for small businesses and if you are just starting out with shopify.
Great customer service and one on one guidance on app optimization. Definitely a loyal user. Keep up the great work!
amazing app, helps me learn more about my abandoned carts! Definitely worth the download.
I love this app, it help me to recover a lot of abandoned check out and is very friendly. Also, Ahmed is a really kind and always ready to help. The app now you can download on your phone and send notifications to the movements on your store and is not necessary make ir through Facebook Messenger, this make me very happy.
Thanks Valentina. Happy to help. And I really appreciate that you refer our app to all your clients as well. It's awesome that you run your own store, design your own shoes, and help other merchants get on shopify as well. LMK if you need anything else.
Really like this app. 5 stars ⭐️ This app help me to se what the customer bought and I can have an after purchase conversation with the customer. Same goes with abandonment carts.
Amazing, fantastic app! Loved it!!!! It really helped to increase my sales and minimise abandoned cards. I did enjoy all these features. I really recommend. Amazing experience. This app has high value sales! no better way than personalization to close those deals. Really useful recommend!
Thanks Angela. It was a pleasure speaking with you and working through some of your store ideas. Hope to keep in touch!
Abandoned carts are a problem everyone has to deal with. When you operate a high ticket store each abandoned cart represents a sizable chunk of lost revenue. I have been using SCOUT for over a year in this store and I immediately saw results the first month I had it. MY cart recovery rate soared compared to what it had been previously.
Thanks Jonathan. You are perfect type of merchant for our products, and we're glad you saw those results, although not surprised :)