Reviews (187)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to recover abandoned carts, noting up to 60% recovery rates and sales boosts of 20-30%. They value the real-time alerts, personalized communication, and Facebook Messenger integration. The support for multiple communication channels and customer service are praised. Merchants also appreciate the user-friendly interface, customer behavior insights, and the significant value of the free offering.
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I have been using Scout as my primary abandon cart recovery tool for quite some time, it is very helpful because Scout will assist you at the right time to reach customers in proper way and make them complete the purchase!
Absolutely love this app! There's so much to do when building an e-commerce store and Scout truly handles one very important task - keeping watch of abandoned carts and alerting me with the information to potentially close those sales. Truly appreciate this app! It works effortlessly and conveniently, and it is still hard to believe that it is free. Thanks Scout! It is definitely one of my favorite apps on this platform.
It has helped me to recover many abandoned carts. Clients have a more personalized attention and help me visualize the problems that may arise when buying. Great experience.
Scout is a great app that notifies me when someone abandons the cart on my site on Facebook Messenger!
The best part of this feature is the timeliness and that can make or break the sale!
Get it!
Free, Automated. New updates have helped me convert a good amount of sales. Really helpful with carrying over information from one medium to another. Owner/Developer reached out personally. Great customer service! Highly Recommended.
I really like this app i been using this app like 6 for more than 6 months and is a good alert to help your customers to end the order,
Thank you so much for your support. I'm glad it's helping you close more sales. Can't wait to get you set up with our other app too, because I know it will help you as well :)
Scout is a really really great app to get in touch with your potential customers. I initially installed it to monitor my abandoned carts but it does more than that. It pings me the abandoned cart as soon as the customer leaves it. It constantly reminds me to call my old customers. It also informs me of the customer with the highest order value previous day.
With just a glance, I know what is my customer's name and what did he/she leave in the cart. I can choose to call/whatsapp/email with just a click. Also, I can add as many team members as I want which makes it easy to share the logistics of calling/emailing customers.
Above all it is free. No reason not to use it.
Also, these guys take reviews/feedback really seriously and constantly work on improving it.
This app Really closes those high value sales! no better way than personalization to close those deals. Also it has a text marketing feature plus whatsapp and Email so this is really going to change the whole game!
Um dos melhores aplicativos desenvolvidos para Shopify, melhorou muito minha conversão de carrinhos abandonados. Parabéns !!!!
one of the best APP there is out there for Shopify, don't be lazy learn how to use it. it helps give a real service on very critical moments that reflect conversions a lot! / and it's free what else can you ask. just say thanks to the people!!!