Scribeless | Handwritten notes

Scribeless | Handwritten notes

Free to install. Additional charges may apply.
Rating (4.5)
Reviews
Developer

Highlights

Built for your business
  • Use directly in Shopify admin

About this app

Launched

November 20, 2019

Languages

English

Works with

Shopify Flow, Flow, Zapier, REST API, Hubspot

Send handwritten direct mail to customers and prospects. Make your business feel more personal.

Increase customer retention by 31% with automated handwritten marketing by sending handwritten mail post-purchase. Handwritten mail almost always gets opened, so you can stand out from the digital noise your customers drown in daily. - Follow up on orders to stay front of mind with top customers. - Get another chance with abandoned carts. - Increase customer retention and product reviews. - Enrich your customer experience with personalized QR codes.

Increase customer retention by 31% with automated handwritten marketing by sending handwritten mail post-purchase. Handwritten mail almost always gets opened, so you can stand out from the digital noise your customers drown in daily. - Follow up on orders to stay front of mind with top customers. - Get another chance with abandoned carts. - Increase customer retention and product reviews. - Enrich your customer experience with personalized QR codes. more
  • Automatic direct mail, sent from our facilities in US, UK & CA.
  • Luxury materials, with real stamps applied to the envelope or postcard.
  • AI powered "handwriting" - 99% of people can't tell the difference.

Pricing

External charges may be billed by Scribeless separately from your Shopify invoice. Learn more

Free to install

Flexible monthly subscription or PAYG plans. Pricing reduces with volume. See scribeless.co/pricing

Free to install

Flexible monthly subscription or PAYG plans. Pricing reduces with volume. See scribeless.co/pricing

All charges are billed in USD. See all pricing options

10 reviews

Overall rating
4.5
Counts per rating level
  • 80% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 10% of ratings are 1 stars
August 19, 2020

We had a few issues setting up originally but with the new app update and the help from their team, setting up is really easy. I see this as adding immense value in the retention of customers - top work guys

Thedrug.store
United Kingdom
Over 1 year using the app
February 17, 2022

This app is great, we introduced it before xmas 2021 which is our busiest period for gift notes for our online store. During set up we had so much assistance and communication. We are in SYD and they are located in UK so we were a bit worried about the time difference but it always worked out and time was surprisingly never an issue. Using this platform during xmas allowed us to take a task which normally takes up a lot of time and turn it into a completely automated process, which was amazing!

Taste Ireland
Australia
Over 1 year using the app
August 19, 2020

Great service in general. Former version of the software was a bit buggy, but the new one works like a charm. Our customers loves the message from agood.com and the personal touch this service provides.

A Good Company
Sweden
Over 1 year using the app
August 10, 2021

Horrible experience. They obviously have gotten too big for their own good. We've been with them since before they had their app and instead were using zapier. They had issues back then and they have even more issues now. Billing was constantly off. We paid for gift card inserts, and they sent hundreds of cards without them at one point. Last nail in the coffin was when they were going to make a fix to not include our eBay sales. We never heard from them and instead they just paused our campaign completely, when they were never told to do so. We reached out and we were told it was their mistake, but then we found another billing error. At that point they were supposed to reach back out to us once billing was fixed and give us a credit. Sam never reached out again, this was now the second time of no follow-up. We've dealt with James, Sam, Oliver, Robert as well as others, and it's always the same. They don't care about the customer at all. Go elsewhere there are plenty of services doing the same as scribeless outside of Shopify that are capable of delivering.

CaliConnected
United States
About 1 year using the app
Scribeless replied August 11, 2021

Hi Nass, we appreciate the feedback but are obviously very disappointed to see this. I know that you’ve faced some issues with the platform, but don’t think this is a fair reflection of our service. We really care about our customers and go to great lengths to accommodate everyone’s needs, and have even developed features specifically for CaliConnected. The 'fix' to exclude your eBay sales was a new feature we were building at your request, and your campaign was paused until it was released because you told us that you didn’t want your eBay customers to receive the notes. When we realised this misunderstanding we apologized, gave you some free credits, and explained why we took the approach we did. As we explained over email, the feature was delayed because several of our engineers contracted COVID. It has been a difficult period and we have been stretched, but we’re more committed than ever to delivering a brilliant service. We would love to talk to you about this further and try to make things right. I will reach out to try and arrange a call, and hope that you will reconsider this review.

September 22, 2020

Great app, good company to work with. The handwriting looks very realistic and prints at a high quality, customers seem to like them!

Scruffy Paws Nutrition
United Kingdom
11 months using the app

About this app

Launched

November 20, 2019

Languages

English

Works with

Shopify Flow, Flow, Zapier, REST API, Hubspot

Built by Scribeless

About Scribeless

4.5 average rating

4 years building apps for the Shopify App Store

1968 Yeager Ave, La Verne, CA, 91750, US

Support

Send a message

+1 (972) 591-8522

contact@scribeless.co

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