Seal Subscriptions App

Seal Subscriptions App

Reviews (2,190)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective subscription management and sales conversion capabilities, highlighting its cost-effective pricing and robust free plan. It's easy to install and integrates seamlessly with Shopify, offering customizable features and smooth performance. The app allows customers to easily manage their subscriptions, enhancing the ordering process. Support is noted for being quick, responsive, and accommodating to custom requests.

April 5, 2023

Easy install and super quick personalized customer support. We have a custom theme and the team quickly fixed the app to work on our site. Thank you!

Crystal Clarity Publishers
United States
2 days using the app
Seal Subscriptions replied April 7, 2023

Wow, thank you so much for this great review :) We are really happy to hear that you like the app and that we were able to help you :)

Stay awesome!

July 22, 2021

Simple to use and install. I also sent a customer service request because previous app wasn't working and they responded helpfully in less than 8 hours (and after hours)

NextDay
United States
2 days using the app
June 22, 2022

Amazing app! Very easy to use and does the job perfectly. The support team is really fast and helpful with the replies. Top notch!

Brainzyme
United Kingdom
2 days using the app
Seal Subscriptions replied June 23, 2022

Wow, thank you so much for this amazing review! We are happy to hear that you like the app and that we were able to help you :)

October 11, 2023

Very easy to set up and fantastic customer support. Highly recommend!

GUVU
United Kingdom
2 days using the app
March 24, 2023

Extremely easy to use after watching the tutorial(which is also nice to have) and the pricing is great! Also watching the tutorial gave me some new ideas about how to sell and market to customers.

Mystech
United States
2 days using the app
Seal Subscriptions replied March 25, 2023

Wow, thank you so much for this great review :) We are really happy to hear that you like the app and that the video tutorials were helpful :)

Stay awesome!

November 27, 2023

Some of what Seal offers is great; however, there are a few key drawbacks that made me choose to find a new service within a couple months of starting. The biggest one is the inability to modify existing subscriptions in bulk. I wanted to change which date they charged on and I had to go through each one, one by one, to manually adjust this. This was annoying but doable with 50 subscribers, but would become untenable with growth. Secondly, the tax settings don't sync with the product in the Shopify store, so our subscribers have consistently not been charged sales tax, and Subify tells me the only way to fix this is actually to delete every existing subscription and recreate them one by one. The manual work involved to make basic changes of fix issues has made me look elsewhere -- which is too bad, because the UI of Seal is really nice otherwise.

Little Thing
United States
About 2 months using the app
Seal Subscriptions replied November 30, 2023

Hi,
We are currently working with merchant to resolve these issues, but we wanted to also write a reply about this here :)
1.) We are planning on creating a functionality, which will allow you to edit subscriptions in bulk. This will allow you to easily adjust them even if you have tens of thousands of subscriptions.

2.) As per our email correspondence, the sales tax is something that is automatically calculated by Shopify. Our app (and other subscription apps) have no control over how the sales tax is calculated and charged, as this is entirely controlled by Shopify. Having said that, we have opened a ticket with Shopify Support about your specific case.
We are currently working on finding a workaround for this glitch which is most likely happening with Shopify Checkout :)

If anyone else needs help with our app, it will be best to simply send us an email to support@sealsubscriptions.com as our team is always more than happy to help merchants succeed :)

Regards,
Seal Subscriptions team

March 23, 2023

Great app for subscriptions! Went live very fast and great customisation options. Built up our subscriptions to a good level, accurate reporting and value for money.

NATURELO® Singapore
Singapore
2 days using the app
Seal Subscriptions replied March 25, 2023

Wow, thank you so much for this great review :) We are really happy to hear that you like the app :)

Stay awesome!

July 21, 2022

A great app with simple to use and helpful videos to guide you through the process. Customisable and clean

drinkatnola
United Kingdom
2 days using the app
Seal Subscriptions replied July 23, 2022

Thank you so much for this great review :) We are happy to hear that you like the app and that the videos helped you configuring the app :)

April 12, 2021

installed and set up within 5 minutes! really easy to work with and simple set up guide. got 5 products on subscriptions now!

CBDsq
United Kingdom
About 1 month using the app
February 12, 2021

added a subscription service so easily to the biz. im not the best with tech but this was so simple!!

This Mama Plays
United Kingdom
About 1 month using the app