Seal Subscriptions App

Seal Subscriptions App

Reviews (2,190)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective subscription management and sales conversion capabilities, highlighting its cost-effective pricing and robust free plan. It's easy to install and integrates seamlessly with Shopify, offering customizable features and smooth performance. The app allows customers to easily manage their subscriptions, enhancing the ordering process. Support is noted for being quick, responsive, and accommodating to custom requests.

December 18, 2021

Amazing so far. Very simple and very straightforward. Will definitely get me more costumers in the near future.

Keyed SEO
United States
2 days using the app
August 2, 2023

Simply works great! Looks very professional and also works perfectly for products that you only sell as refill after the initial purchase. Would highly recommend to anyone that wants to increase recurring sales

Henderson Planet
Netherlands
1 day using the app
September 7, 2022

Very easy to install and excellent customer service. Had a specific coding requirement which was dealt with in under 24 hrs
Highly recommended

EasyMeds Pharmacy
United Kingdom
1 day using the app
Seal Subscriptions replied September 9, 2022

Thank you so much for this amazing review :) We are incredibly happy to hear that you like the app and that we were able to help you :)
Stay amazing!

September 4, 2021

Love it hbbbhhhhhhhhhhhhhhhhhhh thanks for the invite lol lol thanks for the invite thanks for your birthday card and Bae thanks iuijjfor the picture you made me up for

Luxury Lash Bar by Justice K
United States
1 day using the app
November 29, 2023

Seal works great! It is easy to use. I wish it was possible to edit credit card information on subscription. We have customers call and want us to update their credit card, and the software does not allow us to do that. The customer has to do it themselves via email. Some of our older customers don't have email.

Professional Botanicals
United States
About 1 month using the app
Seal Subscriptions replied December 1, 2023

Thank you for your review :)
Overall, if you have any issues with the app, it is best to send us an email to support@sealsubscriptions and we will help you out.
But let me also reply to your question here.

As per credit card industry's security standards, we mustn't save or handle any full credit cart data. However, Shopify allows you to updated the credit card information for some payment methods directly on the customer's profile in Shopify.
You can check if you can also do this in your case in Shopify admin > Customers > click on the customer and then on the right side, you should have an option to update the credit card data next to the payment methods ;)

Regards,
Seal Subscriptions team

June 19, 2023

Very simple to set up! The easiest app to put on shopify Store. Thank you for this app. This is going to bring my business to the next level now that I can offer my customers a subscription. Im excited to see my business grow.

Naturally Made From Heaven
United States
1 day using the app
Seal Subscriptions replied June 20, 2023

Wow, thank you so much for this great review! We are incredibly happy to hear that you like the app :)

Stay awesome!

June 26, 2021

This app isn't reliable. There's been several times I'm unable to open it. I've contacted the developer and have done every suggestion. I can't access my subscribers to even know when to ship.

Chicly Brewed Tea Company
United States
About 1 month using the app
Seal Subscriptions replied June 26, 2021

I am sorry to hear that you weren't able to resolve this issue even after following our recommendations. And it is unfortunate that you didn't contact us first after you tried what we suggested, as we could probably help you further. As mentioned before, you should be able to access the admin interface of the app in the latest versions all major browsers (e.g. Chrome, Safari, Firefox, etc.) , as you were when you created your first subscription rule.
Other users (some of them with thousands of subscribers) are not reporting any such issues, which is why we suspect that the issue you were experiencing could be caused by a browser plugin, a router configuration or maybe a firewall set up in your office.
Disabling the browser plugins and checking the router configuration should be sufficient to resolve the issue you were experiencing.
If you can access the app settings from a different location (e.g. a cafe), then the issue is probably in your office network.
If you can access the app settings from a different browser, then the issue is probably in the browser (could be outdated) or in one of the browser plugins.

A thing to note here is that when your subscriber pays for the order (either automatically or manually), you will see the order in your Shopify Orders and you will be able to fulfill it. You don't have to check in the app to know when to fulfill the order ;)

If you do decide to give our app another try, please let us know if you still experience this issues.

Thank you,
Seal Subscriptions team

June 28, 2021

The full potential (e.g. auto-charge) of this app only works with Shopify Payments...
It's even worse... Not even setting up subscriptions for product variants is allowed with other payment gateways than Shopify Payment.

Grünten
Netherlands
About 1 month using the app
Seal Subscriptions replied June 28, 2021

Hi, I am sorry to hear that you decided to write a review before even giving us a change to explain why the limitations are in place.
Our Seal Subscriptions app currently allows you to use the auto-charging feature with Shopify Payments, PayPal Express or Authorize.net. You are NOT limited only to Shopify Payments.
All subscription apps have the same limitation (currently) and there is nothing we can do about this.

We allow you to create a subscription rule even if you don't have any of these payment providers set up, as this is the only way to start using PayPal Express for auto-charging. You first have to create set up PayPal Express gateway and create an auto-charging subscription rule in your shop. Shopify then automatically submits your shop to PayPal for approval to use PayPal Express for auto-charging subscriptions.
If we wouldn't allow you to create a subscription rule, then you wouldn't be able to use PayPal Express for auto-charging subscriptions.

We are always happy to help you if you experience any issues with the app. You can always contact us at support@sealsubscriptions.com.

I hope that I managed to explain to you why there are such limitations in the app.

Seal Subscriptions team

June 13, 2023

I think its a great idea hope it works!!! ;) Can you please send me an email when my free sub. ends! Thank you!

Shop With Me, Morgan Leigh
United States
About 1 month using the app
Seal Subscriptions replied June 15, 2023

Thank you for your review :) We have sent you an email about the free trial period a few days ago ;) We hope that you received it.

Have a great day!

April 11, 2021

So far so good. Will comment more after more using for more than a month or two. Looks clean though

Refillable.Store
India
29 days using the app