Reviews (1,974)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its effective subscription management, which boosts sales and customer satisfaction without any transaction fees. It integrates seamlessly with Shopify, offering extensive customization options that allow merchants to tailor the app to their needs. Customers can easily manage their subscriptions directly. The app is noted for its smooth and reliable performance, and the support team is responsive, often resolving issues quickly and willing to implement feedback-driven customizations. Educational resources further enhance the user experience, making it a valuable tool for businesses offering subscription services.
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The day after I installed the app, my google ads flagged my ads as "malicious or unwanted software". Not sure if it's this app, but I will change my review later if it's incorrect. Nevertheless, I find it very coincidental.
Edit: Google confirmed it was this app. I sent an email to the app support. Support will contact google for clarification as to why it's being flagged as malicious.
I won't be testing it after being unflagged or not because I'm not sure if I'll be selling any subscription product in the future. As per the quick replies by the support, I'm changing the rating to 3 stars. In the future, if I use this app and there are no more problems, I'll change the rating accordingly.
PS: The app seemed to work. But as I need to run ads, I can't use it at the moment, and the downtime of my ads are noticeable on my website traffic.
Update 2020-04-28:
Thank you for being patient with us. The issue with Google Ads has been resolved. Google has whitelisted our domain and the ads should no longer get disapproved.
We have tested the solution for 2 weeks now and it everything seems to be okay :)
Thank you for bringing up this issue.
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Hi,
I am sorry to hear that. The app is definitely NOT a malicious or unwanted software. It is a genuine application with high data security standards and leaves a very minimal footprint in your store. The code is optimized and served through reliable and highly respected CDN providers.
We are working hard to provide you with a state of the art application for a very low price and a free plan.
I am highly confident that our app isn't the one to blame here and that there was something else which flagged your Google ads as unwanted.
There shouldn't be any connection between our app and google ads, as the app only adds a subscription functionality to your shop.
In case you receive a reply from Google, please let us know by sending us an email to support@sealsubscriptions.com
But once again, I believe that our app was not the issue here.
Thanks,
team Seal
Updated: The application worked fine, but it didn't work for what I wanted to accomplish. I will try the app again when the update occurs in mid-January when I was told they will roll out fixed price discounts. The app is good, I'm just disappointed because it didn't work at this moment. Old: Installed the application and just needed a fixed price discount amount. You can only do percentages. Tried to circumvent by creating a Shopify Discount code for the fixed-rate amount, but received a "discount code isn’t valid for the items in your cart" - I'm not sure if this is a Shopify issue or app issue. Will continue working on it to figure it out.
Specific Product Page:
https://www.petzpaws.com/products/petzpaws-ez-clean-towelette
Hope I receive a solution from Seal Subscription - trying to roll this out asap.
Thank you,
Brian
je nai pas encore essaye application
Hi, we understand that you are still trying out the application. So if you require any help with the app, simply send us an email to support@sealsubscriptions.com
Best Regards,
Seal Subscriptions team