Reviews (1,247)

Overall rating
4.6
Counts per rating level
  • 74% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing the shopping experience and boosting sales with features like cross-selling and advanced search functionalities. They value its cost-effectiveness, as it is free, and its ability to suggest complementary products. The app also allows for customization of filters, though with some limitations on product tags. It is easy to install and use, and the support team is noted for their quick and effective responses, contributing to increased site conversions.

July 27, 2023

mala experiencia. tengo dos idiomas en mi web, y al configurar los filtros solo me aparecen en un solo idioma. solicite ayuda y no me lo resolvieron ya que es una limitación de la app.
Bad experience. I have two languages on my website, and when configuring the filters they only appear in one language. I asked for help and they did not solve it for me since it is a limitation of the application.

Vitvale
Argentina
Over 1 year using the app
Shopify replied July 28, 2023

Thank you for the review. Filters can be shown in multiple languages, with the exception of product type, tags, and vendor because those product fields are currently not translateable. If you need to use any of those for your online store, a possible workaround is to use product metafields instead. More information can be found in the Help site: https://help.shopify.com/en/manual/online-store/search-and-discovery/filters

October 8, 2023

A good app with some highly valuable functionality.
I do have a few recommendations that I would make that I think would make the app perfect.

1. to be able to filter your search using metafields.
2. To be able to accurately search using product sku’s, even for variable products.
3. To utilise some level of AI to make allowance for minor mis-spellings.

Otherwise, great job as usual, Shopify!

Atlas Renlo Industrial Solutions
United Kingdom
About 1 year using the app
July 25, 2023

Love it, really liking the simplicity of it. What more can I say, Search analytics are also nice. Thanks Shopify

Shuffling Suitcases
India
27 days using the app
October 17, 2022

Los productos tienen un precio de miles de pesos, pero la app me toma el "." como una "," entonces lo que vale veinticuatromil pesos, lo muestra como veinticuatro. Hay solucion??

Konko Active
Chile
Over 1 year using the app
Edited March 28, 2024

- Good but does not meet my needs.
For example: My product is named "d-18", when searching, customers have to type the keyword "d-18" or "d 18" to display the product. If the customer types "d18" the product will not be displayed.
I want when customer type "d18" to display products named "d-18", "d 18", "d_18", "d/18", d.18", "d+18".. special characters will not affect search results.
Thank!
- Update 1:
"Thank you for your feedback, you can use our Synonyms feature to solve this problem"
My store has over 3000 products and is growing rapidly, using Synonyms is very difficult for me
- Update 2:
The limit of 25 filters allowed to be displayed is not enough. Our store needs to display about 50 filters

Việt Music
Vietnam
Over 1 year using the app
Shopify replied March 3, 2023

Thank you for your feedback, you can use our Synonyms feature to solve this problem.

January 21, 2024

bello

M&M Store
Italy
22 days using the app
December 27, 2022

It's a really good app. Allowing for synonyms is a huge plus and we even get insights into what customers are searching for in our store. Not really sure what they would need to improve on honestly. Overall, 10 out of 10 :)

NFDVapes
United States
26 days using the app
August 20, 2022

I never installed this app. Please explain to me why this app is installed in our store and who installed it. How can this even be possible? Zero stars for this activity!

Taidekoulu Tuimala
Finland
Over 1 year using the app
Shopify replied August 22, 2022

Hi, thank you for your feedback. Storefront filter settings have moved to the Shopify Search & Discovery app. If you have previously customized your filter settings, we have pre-installed the Shopify Search & Discovery app for you, so you can continue to make edits. There have been no changes to your previous setting, and your store’s performance will not be impacted by the installation of the app.

You can safely uninstall the app at any point and your filters will keep working as is. If you wish to make changes to the filter settings in the future, you have to reinstall the app.

July 16, 2023

Easy to use, new install at the moment so i havent had time to fully appreciate the app. will give better review in a few

Illustraitions in Symbiosis
Canada
11 months using the app
September 8, 2022

This app is just what we needed. We find that many customers do the majority of their browsing going directly through the related items rather than navigating the entire site. Now people are spending a lot more time browsing uninterrupted, and we're able to show far more relevant things (like things with a similar ingredient list)... and not things that seem completely random because other people have bought them together. Not being able to customize related items was one of my biggest peeves about Shopify, second only to a lack of one-page checkout. The synonyms didn't seem to work when I first installed it, but all good now. People make typos or misspell things and come up empty-handed. Previously I would sprinkle some common misspellings in descriptions or switch between using a hyphen or not, so people would always be able to find something. Eww. Problem solved. :) I can't speak to the filter settings - we use tag filters, so they're not relevant for us. Only complaint is that I can't seem to sort the products that I've added related items to. It would be nice to be able to search or list alphabetical. It's a real pain to browse page after page to track something down if I want to update it.

Dildo Ranch
Canada
23 days using the app
Shopify replied September 30, 2022

Hi, thank you for your feedback. Tag filtering is now available. For more advanced filtering capabilities, we recommend to use metafields.