Reviews (1,265)

Overall rating
4.6
Counts per rating level
  • 74% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing the shopping experience through improved product discovery and recommendations, boosting site conversions and effective cross-selling. Key features include intuitive search functionality, customizable options, and tools like 'frequently bought together.' The app is easy to install and set up, with a responsive support team that provides timely updates and technical assistance.

December 3, 2022

L'app non sembra male è interessante, l'unica cosa è che non vedo i prodotti complementari sul tema Dawn, c'è un modo per inserirli o per questo tema non è disponibile. Cosi 3 stelle, se si possono mettere ne metto 5.

KasApp
Italy
4 months using the app
Shopify replied December 15, 2022

Thank you for your feedback. The theme block for complementary recommendation is available in the latest Dawn release and has to be added in Theme Editor.

September 20, 2023

It would be incredibly helpful to define more than one filter set and have the ability to indicate which filter set should be used on a collection template. Right now I am forced into having one set of filters for every collection, even when collections are comprised of different product categories that have unique search criteria (filters).

RPG Sales LLC
United States
2 months using the app
August 4, 2023

Solid app on the whole, considering the functionality it provides at no extra cost - however I've experienced one quite frustrating issue:

I use metafields to filter my products, and I've found that sometimes this app does not stay in sync with the my products. The metafields are definitely there and consistent between products, but only a few of them show up when selecting the filter. Brute forcing it by removing and re-adding the metafield on those products over and over again does work eventually and makes this app update, but it's quite a frustrating process doing this and trying to figure out which products this app has missed.

Analogue Arcade
United Kingdom
4 months using the app
Shopify replied August 7, 2023

Hi, there - sorry to hear you're experiencing some difficulty with metafields. The Search & Discovery app doesn't sync a copy of the store's product metafield information, instead it presents the information Shopify has stored. There may be an issue with how metafields are being saved. To properly troubleshoot this, we recommend contacting Shopify Support where they can gather more information about how metafields are set and updated on your store.

September 15, 2023

customers are using app and finding their way around with ease.

PLUSHIES N MORE
United States
2 months using the app
August 11, 2023

It doesn't even load any more after the recent updates!! What is wrong? It used to work well. Now I cannot even open the app page! I uninstalled and installed again to no avail.

iCowhide UK
United Kingdom
3 months using the app
October 22, 2023

because it also take part in much sale

Steller Style Picks
Pakistan
4 months using the app
October 20, 2023

When filtering by size on a collection page, it shows any products that have ever had that size in stock, whether they are currently in stock or not unless a user has also selected an availability filter. This is not a great customer experience. As filters on most platforms work, it should only show products with that size variant in stock. This seems to be basic functionality that isn't working.

David Shepard Hawaiʻi
United States
3 months using the app
Shopify replied February 23, 2024

Hi there; you can now control the display of out of stock product variants from the app's settings :) In the Settings screen, there is an "Out of stock products" section where you can choose to not show items in search results, which also applies to filtered views. You can find more information in the Help Center documentation https://help.shopify.com/en/manual/online-store/search-and-discovery/search#search-result-types

August 8, 2023

I cannot recommend this App to anyone with a large catalog. The filter limit is set at 25. That means if you have 5 collections with 5 unique filters you are done. It seems like an easy update. I hope they can add more filters, otherwise this App does not work with large catalogs.

Keystone
United States
3 months using the app
May 5, 2023

it gets the job done but we are having a hard time with the recommended products. It recommends the same product style over and over in other colors instead of other items they might like. So we are having to go in to every product and pick what it recommends. Very labor intensive.

Handful
United States
3 months using the app
August 15, 2023

The search & Discovery app is pretty easy to set up and navigate. User friendly making it easy to set up the navigation and filtering options.
I like the product recommendation segment that allows you to select products as recommended add on. The reporting/analytics is also a great feature allowing you to adjust the recommendation options as needed.

Kaotic.au
Australia
4 days using the app