Reviews (1,267)

Overall rating
4.6
Counts per rating level
  • 74% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing the shopping experience through improved product discovery and recommendations, boosting site conversions and effective cross-selling. Key features include intuitive search functionality, customizable options, and tools like 'frequently bought together.' The app is easy to install and set up, with a responsive support team that provides timely updates and technical assistance.

November 13, 2023

website not working right after installing this app. not compatible.

JTCWHOLESALE
United States
11 minutes using the app
Shopify replied November 14, 2023

Sorry to hear you're having trouble with your site. The Search & Discovery app customizes native features of Shopify's platform, for example, choosing your collection filters or product recommendations. It does not inject any custom elements or scripts into your website to display these though, that is required of the theme. So there wouldn't be a change in behaviour post-install. We recommend contacting your online store theme's developer for support to see if it's having issues working with native Shopify APIs and features. Alternatively, you could contact the developers of any recently installed apps to see if they run custom scripts on your site that may have caused this issue.

October 20, 2023

such a weird and confusing app, started boosting products but there is no save or advance button. I don't have time to read the documentation, just poorly designed/explained.

Hippie Pants
United Kingdom
9 minutes using the app
August 29, 2022

This app is absolute garbage. Filtering by tags worked just fine before and now they want to use only metadata fields which don't even work properly. Also the app menu hardly loads. This was an absolutely terrible change.

Gootzy Gaming
United States
5 minutes using the app
Shopify replied August 31, 2022

Hi, thank you for your feedback. The new filter settings launched prior to this app, with the launch of this app it transitioned to a different location.

There has been no explicit change to filtering by tags. Supporting filtering by tags requires an explicit theme to support it or custom liquid code.

February 16, 2023

This app handles so much complexity that I don't have time to deal with as a business owner. The auto-generated recommendations are on point. It makes merchandizing, and search and discovery so much better.

Pika Layers
Canada
October 26, 2024

The Missy Co.
India
About 2 years using the app
October 28, 2024

Zayoons Creativez
India
About 1 year using the app
November 16, 2024

Kanya Beauty PR
United States
4 months using the app
September 19, 2024

TenQ Shop - Colombia
Colombia
10 months using the app
November 1, 2024

MIRASTON
United States
4 months using the app
October 4, 2024

LILY OF JAMAICA FASHION HOUSE.
United States
5 months using the app