Shopify Search & Discovery

Name: Shopify Search & Discovery
Brand: Shopify
Rating: 4.5 (889 reviews)

Pricing: Price: Free
Rating: 4.5 (889)
Developer: Shopify

Help customers find the right products and sell more using Shopify’s free Search & Discovery app

A great shopping experience starts with simple search and seamless discovery. Customize search, filtering, and product recommendations, so you can enhance your products’ relevance and sell more. Use the Shopify Search & Discovery app to deliver results for every search and increase average order value with customized recommendations on any product page. Plus, use analytics to understand how customers are navigating your store and help shoppers find what they’re looking for with these insights.

Customize filters to let shoppers refine their search by multiple categories.
Make synonym groups, so product descriptions match the terms shoppers use.
Use product boosts to feature products you want highlighted in search results.
Add related and complementary products on product detail pages.
Access analytics to understand your store’s search and discovery performance.

Highlights: Popular with businesses in United States; Use directly in Shopify admin

Launched

July 25, 2022

Languages

English, French, Dutch, Polish, Chinese (Traditional), Chinese (Simplified), Danish, Finnish, German, Italian, Japanese, Korean, Norwegian, Portuguese (Brazil), Portuguese (Portugal), Spanish, Swedish, Thai, Turkish, and Vietnamese

Reviews (889)

Overall rating

4.5

Counts per rating level

71% of ratings are 5 stars
633
12% of ratings are 4 stars
109
7% of ratings are 3 stars
58
3% of ratings are 2 stars
25
7% of ratings are 1 stars
64

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and intuitive navigation. They value its AI capabilities for enhancing cross-selling and its ability to increase traffic and click rates. The app's filtering options using metafields and product SKU's are also praised. Merchants commend the customization of recommended products and storefront search, improving the customer shopping experience. The app's analytics and store organization features are also appreciated. Shopify support is recognized for their helpfulness in resolving issues.

Edited April 10, 2024

Update: The issue has been resolved, I'm happy.
Everything was working fine until one day. One of the main filters, availability, stopped working. The support can only write half a screen of text about how sorry they are and how they understand how important it is. But the ability to solve the problem is absent. I never thought I would say this, but Shopify support has become more useless than Amazon support.

Ranok Inc

United States

Over 1 year using the app

Shopify replied April 10, 2024

Update: This problem has been fixed now on Shopify's end. As you identified, there was a recent issue specifically with the availability filter, but not all online store themes were affected depending on how the theme was coded. The issue has been patched now.

May 3, 2024

There is no reason why this app should get anything less than 5 stars in 2024. This app gives you complete control over how you cross sell products and seems to have the ability to learn over time what would be best options to cross sell with other products. Also it's complete free and works really well to tap into SEO markets with google giving you the most chances to have your item shown to prospective buyers.

Trade Sports

United Kingdom

About 1 year using the app

May 28, 2024

I like the app, but I give it a 1 star rating as I couldn't get any support to ask some relatively basic questions about different features that are not working (like the setting for "Out Of Stock Products" which I want to show "Not At All", yet, they show on the site.)

STIVALI NEW YORK

United States

12 months using the app

Support

Shopify can answer any questions you have about Shopify Search & Discovery.

Developer

Shopify

Website

151 O’Connor St, Ottawa, ON, ON, CA

Resources

FAQ

Support portal

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy.

View personal data:

Store owner, staff information

Store owner

Name, email address, phone number, physical address
Staff information

Name, email address, phone number

View and edit store data:

Products, staff accounts, Online Store

Edit products

Products, publications of products on sales channels, or collections
View staff accounts

Staff accounts
Edit your Online Store

Metaobject definitions, metaobjects, or checking for web cookies and conversion tracking pixels
Edit other data

Discovery API, Online Store search synonyms, Online Store navigation, product recommendations, or staff account private data