Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 6, 2020

A great app! Helped us to reduce churn rate and to increase personalisation. Product analytics is good for inventory planning. The best thing is it's price because similar solutions of segmentation are quite expensive. Support is instant too.

yesonline.pk
Pakistan
6 months using the app
Tresl Inc. replied July 12, 2021

Thanks! So glad to hear you've been able to reduce churn and personalize your marketing programs. We definitely pack a bunch of value!

April 5, 2019

WOW this is by far the best analytics app I've seen on Shopify, deep analytics with actionable suggestions.

The support team answered all of my questions ASAP and was super helpful and responsive.
Thank you for creating such an incredible app. a MUST app for any stores that is getting sales

stilyo
United States
5 months using the app
Tresl Inc. replied April 5, 2019

That's awesome to hear, thank you so much for the positive review! I'm glad you found this to be a must have for stores getting sales and the best analytics app you've seen. We are humbled by the encouraging words and will strive to be better every day for our customers!

April 6, 2019

Great App! I would HIGHLY recommend it! I use this app daily on two stores to analyze customer and product data so I can make better business decisions. And If you use Klaviyo, it is the perfect companion app to build segments for targeted emails and ad campaigns.

Also, the support is the best I've received so far from any Shopify App. John and his team are responsive to new features. A+++

Mouldings.com
United States
5 months using the app
Tresl Inc. replied April 19, 2019

Thank you for your continued support and putting your trust in us! We love helping merchants get the most out of their email by turning customer insights into segments that convert!

April 11, 2019

By far the one of most useful analytics apps. Super clear segmentation on the customers base with easy interface to navigate the platform. Helps us understand our customers a lot more!

VIASWEAT
Taiwan
5 months using the app
Tresl Inc. replied April 19, 2019

We are humbled by those kind words, and we will continue to strive to be the best-in-class analytics platform!

April 11, 2019

really easy to use, lots of great insight and love the tips on what to do and where to improve for my marketing! Thank you!

Angie Somm
United States
5 months using the app
Tresl Inc. replied April 19, 2019

Glad we were able to provide useful insights and tips to help you drive marketing dollars! We will continue to add more automation to make the experience even better!

June 29, 2020

We originally installed Segments to have access to better customer and product data which helped inform business decisions. We were happy with the mid-tier analytics we had access to. We realized our business needed even deeper insights and decided to upgrade our Segments account to the Enterprise level which gives us access to the team behind Segments to act as our data analysts. We've worked on countless projects with the team and have received reports and recommendations around specific business cases that have changed how we're thinking about product assortment and customizing our marketing strategy based on insights.

Sol de Janeiro
United States
5 months using the app
Tresl Inc. replied July 12, 2021

Thank you for the amazing review. We are truly happy and honored to be working with intelligent marketers and data savvy brands like Sol de Janeiro!

September 29, 2019

We have increased sales 45% for the month, compared to the same month last year, just from applying the recommendations Segments provides!

I can only imagine, as I gain a deeper understanding of our data analytics and the opportunities Segments reveals, the impact this app will continue to have on our company.

From the first order to loyal customers to churned customers, etc., you will see the areas that should be addressed and the opportunities you are missing. John Chao, cofounder of Segments is a data science expert of 15 years, math and stats wiz and cares about bringing big data to the small business.

We decided on the Enterprise plan and couldn’t be happier! Good Luck to you and your business and I highly recommend you give this app a full commitment for 30 days, to see what it can do for you!!

Animals Matter, Inc.
United States
4 months using the app
Tresl Inc. replied September 29, 2019

Thank you so much for the glowing review! We’re so glad you were able to increase sales and thanks for making us be part of your journey. What you said about “commitment” really struck a chord — we love to help but store operators need to commit and want to improve by putting in the work to understand their customers as well. We won’t stop working for you!

Edited June 30, 2022

This product gives you an immense amount of value. Coming from a place of manually attempting to calculate things like repeat rates, churned customers, segmentation, etc... The Segments app is like having a digital marketing research team at your fingertips, extremely easy to navigate, integrate with the rest of our tech stack, and the customer service team is always a click away.

Elmhurst 1925
United States
4 months using the app
November 24, 2022

I am so glad I discovered segments. It gives me easy access to data that I previously been unable to see at glance and it then seamlessly integrates this data with my facebook and email marketing. I love it. So many detailed layers to work with. Brian has been immensely helpful in getting me setup and has gone above and beyond to ensure we get the most out of segments. I highly recommend!

Real Chai
Australia
3 months using the app
Tresl Inc. replied December 6, 2022

Appreciate the amazing review! We love working with our customers directly to make sure they get the most value out of their data. Thanks for believing in us and working directly with Brian to get everything set up...we're here to help!

April 1, 2021

I highly, highly, recommend Segments by Tresl. I've been working in digital marketing for 10 years, and I would recommend this app/service as highly as any I've ever endorsed. We've been using Tresl and interacting with the team for more than 2 months, and their app + the service they provide has had a significantly positive impact on our business. Their stand alone app is exceptional, and on the support front they've been extremely helpful from the top down; John, Tony, Dan and Puhsin are remarkably intelligent, thoughtful, kind, and responsive. I promise I'm not invested in their company, nor is this an incentivized review. They're great people making a great product to help businesses succeed. Feel free to contact me directly for feedback about this app; joey@curiada.com. Cheers!

Curiada
United States
3 months using the app
Tresl Inc. replied July 12, 2021

Wow, thank you so much for these kind words and the support. We really appreciate you are a champion and a reference for us, Joey!