Reviews (58)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
June 2, 2019

Really impressed with the Segments app. Helps get clarity on CLV, and other key metrics that arnt easily available on Shopify. We use Recharge for subscriptions and the Segments data tags and filters help us separate subscriptions and non-subscriptions ARPU to see whether we are moving in the right direction. Well done

Vivo Life
United Kingdom
4 months using the app
Tresl Inc. replied July 12, 2021

Thanks so much for the review! We will continue to improve our product with your support. Thanks for making us a part of your growth story!

July 11, 2022

Easy to use and can easily customize the reports you need! The team was great to answer questions and were clear with directions and answers.

Evan Alexander Grooming
United States
4 months using the app
Edited June 30, 2022

This product gives you an immense amount of value. Coming from a place of manually attempting to calculate things like repeat rates, churned customers, segmentation, etc... The Segments app is like having a digital marketing research team at your fingertips, extremely easy to navigate, integrate with the rest of our tech stack, and the customer service team is always a click away.

Elmhurst 1925
United States
4 months using the app
November 24, 2022

I am so glad I discovered segments. It gives me easy access to data that I previously been unable to see at glance and it then seamlessly integrates this data with my facebook and email marketing. I love it. So many detailed layers to work with. Brian has been immensely helpful in getting me setup and has gone above and beyond to ensure we get the most out of segments. I highly recommend!

Real Chai
Australia
3 months using the app
Tresl Inc. replied December 6, 2022

Appreciate the amazing review! We love working with our customers directly to make sure they get the most value out of their data. Thanks for believing in us and working directly with Brian to get everything set up...we're here to help!

April 1, 2021

I highly, highly, recommend Segments by Tresl. I've been working in digital marketing for 10 years, and I would recommend this app/service as highly as any I've ever endorsed. We've been using Tresl and interacting with the team for more than 2 months, and their app + the service they provide has had a significantly positive impact on our business. Their stand alone app is exceptional, and on the support front they've been extremely helpful from the top down; John, Tony, Dan and Puhsin are remarkably intelligent, thoughtful, kind, and responsive. I promise I'm not invested in their company, nor is this an incentivized review. They're great people making a great product to help businesses succeed. Feel free to contact me directly for feedback about this app; joey@curiada.com. Cheers!

Curiada
United States
3 months using the app
Tresl Inc. replied July 12, 2021

Wow, thank you so much for these kind words and the support. We really appreciate you are a champion and a reference for us, Joey!

August 4, 2021

This app has been a fantastic addition to our site. It provides some really interesting data for us to use. It is especially handy being able to segment our customers (we use customer tags for different pricing on site) and now with a few simple clicks we have all the key metrics we need at our fingertips instead of ploughing through endless spreadsheets to analysis monthly sales. The playbooks are also really helpful, and although our email system doesn't have an available integration with segments, it still allows us to build a workflow for each of the main lifecycles of our customers. There are some new releases in V2 that I haven't had chance to fully look into as yet, but the product relationship area is sure to grow sales. And we will definitely be making use of the Facebook integration that has been recently added. The support team are second to none. we've had a couple of instances where we needed to chat and the team (John specifically) reply quickly, and are super friendly and helpful. Don't be put off by the cost, the insight this app gives has saved hours of my time, and is working in growing our sales each month. It's definitely one that is going to pay for itself.

Lily & Loaf
United Kingdom
3 months using the app
Tresl Inc. replied November 6, 2021

Thank you for the awesome review! We can't wait for you to try the product relations and continue to find areas to optimize and grow sales.

September 16, 2022

This app has been great in helping us better understand our customer metrics and segment them. Having ordering and customer data easily available so we can better target and grow our business. Great support getting onboarded and ongoing when needed, app is very intuitive to use as well. Leveraging it with its syncing integration with Klaviyo, Google Ads, and more. They keep adding great updates and new features. I recommend taking a look, as the results for us have been excellent this far.

Orenda International
United States
3 months using the app
Tresl Inc. replied December 6, 2022

We're ecstatic that you love our new features and updates -- our team is always building new tech to make understanding your customer data easier. Thanks for trusting us with your data needs and for the amazing review, and let us know what we should build next!

March 18, 2021

Segments is an excellent app. The team truly cares about your experience and the insights are invaluable. 100% happy with Segments.

Replica Surfaces
United States
3 months using the app
Tresl Inc. replied July 12, 2021

Thank you very much for the review! We build compassion in to our analytics and we care very much about your experience with data. With your support we will continue to make data more human and actionable!

February 24, 2023

We are very excited to start implementing all of the great ideas and suggestions that Brian and team presented. They think outside the box and did their research on our company to be able to explain exactly how to use their data in campaigns and flows within our email marketing strategies. Brian and his team have been the most accommodating, friendly, quick to respond, and always problem solving. Segments customer service goes above and beyond to assist your company! We can't wait to continue to work with them to optimize our marketing goals and retain our customer base.

Farm To Pet
United States
2 months using the app
February 12, 2020

Segment is a game-changer for us. We're able to gain a birds-eye view on all of our cohorts--thanks to Segment's ability to blend data from order, product, and customer tables altogether. Easy navigation, actionable. Highly recommend

Ikonick
United States
2 months using the app
Tresl Inc. replied July 12, 2021

Oh wow, thank you for the amazing review. We're incredibly grateful for the comment and the support.