Reviews (58)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
November 21, 2020

Amazing support from John and Tony. As well as CLV and other great info, the thing we get the most value from is syncing the segments to Klaviyo, and then syncing those from Klaviyo to Facebook custom audiences. We then run retargeting on them. Very effective and worth the subscription price alone.

BoxHill
New Zealand
Over 1 year using the app
Tresl Inc. replied July 12, 2021

Thanks so much for the awesome review! We do love the ability to segment customers and sync directly to marketing channesl. That makes data actionable!

May 19, 2022

A powerful tool that every store needs. It essentially organizes our customer data into digestible chunks of actionable information. The lifecycle and product journey features are particularly useful, as well as being able to build and integrate custom segments on the fly. The Klaviyo and Facebook integrations are game-changers for us. This tool is essential to truly understanding your customer’s behaviours.

Hayabusa Fight
Canada
Over 1 year using the app
February 25, 2022

Very usefull app, helps you digging deeper in your data. Very easy to use, it enables you to build very relevant segments, and then send it to Klaviyo or SMA audiences... Also the support and their datascientist are always available to help. I recommend !

Nutrimuscle
Belgium
About 1 year using the app
April 22, 2021

I used the app help me segmentize my database and then create marketing email campaigns based on the clients profiles. The app is so good to understand better what our clients bought together in oder for us to do effective cross sell and product offers.

Holidermie
France
About 1 year using the app
Tresl Inc. replied July 12, 2021

Thanks for the review! We're glad you are able to find data insights around cross sells to drive more customers to the business!

January 5, 2023

Segments is truly amazing. Working for a startup, resources are limited, and I feel like this app has been able to provide deep customer & product insights that I would need a business intelligence team to get otherwise. Tresl's customer success team is also great with app support and helping with data / segment ideas. I would recommend this app to everyone with a Shopify store!

The Good Patch
United States
11 months using the app
June 21, 2022

Really helping for pulling data quickly and synching customer tags across Shopify/Klaviyo. Team is really responsive and supportive! The product journey map is also very helpful.

JOHN ELLIOTT
United States
11 months using the app
August 16, 2022

I haven't seen a product that's as well-thought-out as Segments, and I've been in eCommerce for close to a decade. It's an intrinsic part of my 'DTC stack' and has quite possibly saved me days, if not weeks' worth of data-crunching time. Having spoken to @johnchao and his team, I've been blown away by their attention to detail. You can see this from the dashboard - each section has context and is part of the overall story. It's not just metrics randomly thrown together. It's made for regular folks to make data-driven decisions so that they can focus their lives on the decision part rather than the data part. If you haven't tried Segments yet, you should do yourself a favour and try it. Flawless product design @treslco team. Wish you the best.

Motion Nutrition
United Kingdom
10 months using the app
Tresl Inc. replied August 17, 2022

Thank you for those encouraging words! We've worked hard to bring compassion to data and to make it simple for our brands and marketers to make data-backed decisions. So happy to hear that Segments is an intrinsic part of your stack!

December 5, 2023

Great app to integrate with Klaviyo and determine valuable information such as CLV in a visually appealing way. The app is simple to navigate and I enjoy the FilterGPT option to build segments quicker as it is very intuitive. We have also found Segments to be particularly useful in the process of building our Loyalty customer segmentation.

The team at Segments are have always been very responsive and helpful making the use of the app even more beneficial to us.

St Frock
Australia
10 months using the app
February 28, 2024

This is the most underrate analytics tool out there on Shopify. Segments provides amazing insights on cohort analysis - we're able to parse data tailored to our questions and needs.

This allows us to take cohort data and easily put actions behind it (campaigns, new audience targeting, CRO with other tools) with it.

John, the founder, is also extremely helpful in walking through the platform with you. We recommend Tresl has a top 5 tool for store growth.

Higround
United States
10 months using the app
August 2, 2022

This app really helped us identify segments such as churned customers, loyal customers, and more to integrate into our email marketing on Klaviyo. The dashboard is super easy to use and the data is really useful. Also, Brian from the team has been really helpful whenever we had any questions and is always quick to respond! I highly recommend this app to anyone who is looking to improve their email marketing!

Marijuana Packaging
United States
9 months using the app