Seguno Email Marketing

Seguno Email Marketing

Reviews (1,177)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting sales and traffic, noting its seamless Shopify integration and user-friendly features like a drag-and-drop editor and Canva integration. It supports targeted marketing with customer segmentation and automation, and provides detailed performance reports. The app is praised for its reliable performance and excellent customer support, which offers proactive marketing guidance and regular feature updates.

February 7, 2024

tem que ter no meu idioma

Cordelo
Brazil
About 1 month using the app
April 22, 2019

I switched over from Mailchimp recently. here are my thoughts:
Pros:
- I do like how you can have 2000 subs.
- everything can be done in your shopify panel
- importing from mailchimp was easy
- Free!

Issues:
- Generally the editor to make your emails is very basic and tiring to use.
-- Wish it had an ability to duplicate sections that you made in your current newsletter.
-- Bullets aren't supported
-- It's hard to track and see the stats of all your newsletters. The data is there, but it feels like I have to go through multiple clicks just to see how many people opened by latest newsletter. Would be nice to have a dashboard page that shows your stats: subs, most recent newsletter stats, etc

JAMKOO
United States
27 days using the app
Seguno replied May 21, 2019

Thanks so much for your review! I'm a little late here but we really appreciate your feedback and will definitely be adding the features you're interested in. We're grateful you've chosen to use Seguno, thank you for your continued support. Please reach out if you need anything! Thanks again :)

October 30, 2020

Provides quite some features but really not intuitive, even for advanced users. Automations are difficult to set up. Templates are fair, but some essential things are not configurable. URLs for pages contain "seguno" and it doesn't seem there's a way to change it.

phonecases.green
Netherlands
13 days using the app
Seguno replied October 30, 2020

Hi there, thanks for leaving a review. We have some great resources to help you get up and running quickly. I'll follow up with you directly and I'm happy to hop on a call too if that's easier for you. I'm sorry to hear you did not find things intuitive enough but hope we can turn that around for you. I'm also happy to explain why the unsubscribe page has our name in it and how there's no Shopify API for us to change it. Looking forward to connecting with you and thanks for using Seguno, we really appreciate it! :)

September 19, 2021

Although this application is one of the best sending mails But they ruined it by very bad and late reply from customer support ( if they replied )
and no forums to capture leads and I am not willing to pay money for just emails which is free on shopify

Moon bell
Egypt
1 day using the app
Seguno replied September 21, 2021

Hi there! We were sorry to miss you over the weekend but followed up as soon as we got back to the office! We also have a few options for the features you mentioned and would be happy to help you get those set up as soon as possible. Please feel free to respond to the email from help@seguno.com - we're always happy to help! - Brian, Seguno