Seguno Email Marketing

Seguno Email Marketing

Reviews (1,171)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
    1.0K
  • 7% of ratings are 4 stars
    80
  • 2% of ratings are 3 stars
    25
  • 0% of ratings are 2 stars
    2
  • 2% of ratings are 1 stars
    25
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it easy to use even for those without technical skills. They praise the responsive customer support and value the automation features and Canva integration, which simplify email marketing tasks. The intuitive email templates and drag-and-drop editor are highlighted for enabling the creation of professional emails. Merchants report increased sales and high engagement metrics, and despite some concerns about pricing changes, they believe the app offers good value due to its robust features and excellent customer service. Long-term users commend the app's continuous updates and new features that consistently meet their marketing needs.

August 18, 2019

Now that Mailchimp is gone this looks like a great alternative. I will say that the setup is a bit involved.

Iphone Cases Collective
United States
2 months using the app
Seguno replied August 29, 2019

Thanks for the review. What part did you have trouble with? We'd love to help, please click the Talk To Support button inside the app to reach us.

May 28, 2019

I would really like to be able to send emails to specific groups of customers depending on what they are tagged or previously purchased etc. Also, sequence emails, not just a single email to welcome etc more of an on boarding or education series.

Miijo Australia
Australia
About 2 months using the app
Seguno replied August 6, 2019

Hey! Thanks so much for your review. You can target specific groups of customers based on tags and some other information, please search our help docs for "recipients" to find a relevant article. We hope to expand that area as well but turning our automations into a series of emails is definitely on the list! We appreciate the feedback and you joining us on this journey :)

April 22, 2019

I switched over from Mailchimp recently. here are my thoughts:
Pros:
- I do like how you can have 2000 subs.
- everything can be done in your shopify panel
- importing from mailchimp was easy
- Free!

Issues:
- Generally the editor to make your emails is very basic and tiring to use.
-- Wish it had an ability to duplicate sections that you made in your current newsletter.
-- Bullets aren't supported
-- It's hard to track and see the stats of all your newsletters. The data is there, but it feels like I have to go through multiple clicks just to see how many people opened by latest newsletter. Would be nice to have a dashboard page that shows your stats: subs, most recent newsletter stats, etc

JAMKOO
United States
27 days using the app
Seguno replied May 21, 2019

Thanks so much for your review! I'm a little late here but we really appreciate your feedback and will definitely be adding the features you're interested in. We're grateful you've chosen to use Seguno, thank you for your continued support. Please reach out if you need anything! Thanks again :)

October 30, 2020

Provides quite some features but really not intuitive, even for advanced users. Automations are difficult to set up. Templates are fair, but some essential things are not configurable. URLs for pages contain "seguno" and it doesn't seem there's a way to change it.

phonecases.green
Netherlands
13 days using the app
Seguno replied October 30, 2020

Hi there, thanks for leaving a review. We have some great resources to help you get up and running quickly. I'll follow up with you directly and I'm happy to hop on a call too if that's easier for you. I'm sorry to hear you did not find things intuitive enough but hope we can turn that around for you. I'm also happy to explain why the unsubscribe page has our name in it and how there's no Shopify API for us to change it. Looking forward to connecting with you and thanks for using Seguno, we really appreciate it! :)

September 19, 2021

Although this application is one of the best sending mails But they ruined it by very bad and late reply from customer support ( if they replied )
and no forums to capture leads and I am not willing to pay money for just emails which is free on shopify

Moon bell
Egypt
1 day using the app
Seguno replied September 21, 2021

Hi there! We were sorry to miss you over the weekend but followed up as soon as we got back to the office! We also have a few options for the features you mentioned and would be happy to help you get those set up as soon as possible. Please feel free to respond to the email from help@seguno.com - we're always happy to help! - Brian, Seguno

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