Seguno Email Marketing

Seguno Email Marketing

Reviews (1,177)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting sales and traffic, noting its seamless Shopify integration and user-friendly features like a drag-and-drop editor and Canva integration. It supports targeted marketing with customer segmentation and automation, and provides detailed performance reports. The app is praised for its reliable performance and excellent customer support, which offers proactive marketing guidance and regular feature updates.

December 4, 2019

Although I find the templates easy enough, I find the integration with Shopify unclear and clumsy. I initially moved my abandoned cart emails from Shopify to Seguno but then discovered it only sent under certain parameters that were not user based.

Mandala Dream Co
Australia
Over 4 years using the app
Seguno replied December 4, 2019

Hi there, thanks very much for your honest feedback, we really appreciate it! If there's anything you would like assistance with, please don't hesitate to reach out to our ...

September 24, 2019

This app is fine for a basic newsletter and auto-emails, however customization of language is limited, and there is no auto-email requesting reviews from purchasers. If this email template was available and some language customization was expanded, I would have rated this app higher.

Twinspiracy
United States
Almost 3 years using the app
Seguno replied September 24, 2019

Thank you for your review! We really appreciate you using Seguno. You can definitely translate every bit of text for your emails, sorry if that wasn't easy to find. There's a ...

August 22, 2019

Honestly, I love this app and am a paying subscriber but would appreciate more customization triggers in automation and also more of a drag and drop customization for newletters similar to the way mailchimp does it

Triple Theta
United States
About 2 years using the app
Seguno replied September 3, 2019

Thanks for your review! I'm glad to hear you're enjoying the experience so far. We are working on some custom automation triggers so stay tuned for that. As for the editor, ...

March 31, 2024

I wish there was a way to place videos from our phone into emails, being an artist, my products require being sold visually - Sometimes photos are simply not enough. Wish there were more features as well.

Vanzzini Art Studio
United States
About 2 years using the app
June 7, 2020

I like this app for the Shopify integration. So far it is working well, but we're still testing it out. Will update soon.

Joa Bath and Body
Canada
Almost 2 years using the app
Seguno replied June 9, 2020

Hi there, thanks so much for giving Seguno a try! If you have any questions as you're testing the app out, please let us know through Support - we're here to help :) Also ...

May 14, 2019

I switched from Mailchimp to Seguno, the app doesn't work dreadful but I think there is a lot of room for improvement going on.
At first the content editor seems quite limited, for example I can't change text color or save content blocks for later on.
At second the automizations are very, very limited: you can't make one yourself in any way and you can't change conditions or settings for when to ...

Emilio's gadgets
Netherlands
Over 1 year using the app
Seguno replied May 21, 2019

Thanks for the review! We really appreciate your feedback and will definitely be adding the features you're interested in. You can change your theme's font color and most of ...

May 31, 2019

i would have given this 5 stars for sure! The concept is simple and great to have everything within Shopify. The UI is very simple and similar to Shopifys own. However i'm seeing that their "Spam Protect" feature is extremely aggressive, cutting my subscriber list down more than 85%!!!!!
I started cross-checking some of the emails marked under the "Spam" with a web based email validator and they ...

Mint & Vault
United States
Over 1 year using the app
Seguno replied June 18, 2019

We've spoken separately and I hope you're doing well. Please reach back out if you'd like to chat more but I thought I'd add my reply here to share some knowledge.
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We ...

Edited March 31, 2020

All around good. They dont have simple triggers like, "if people buy from this collection...send x email", "if people buy this product send automation y". Its all with tagging the customer so it taaaaaaaaaaaaaakes forever to accomplish something.

Bem Estar Essencial
Portugal
About 1 year using the app
Seguno replied April 2, 2020

Hello there, thanks very much for your honest feedback! We do hope to introduce more customized automations in the near future, so please stay tuned for that :)

Edited May 14, 2019

I like how it works with shopify but I sincerely wish there were an option to add a customer's birthday in the system! This might be a shopify issue but I just switched from a different app and I can no longer dish out coupons for birthdays and people are not happy about it!

CBD of Lawrence
United States
About 1 year using the app
Seguno replied May 21, 2019

Thanks for the review! We really appreciate it. You are correct, unfortunately, there is no standard field in Shopify for a customer's birthday. We plan to handle this use ...

Edited November 26, 2019

Fairly Easy to Use - but miss being able to set up template via block system like Mailchimp. Just lot less design saavy.

NAYALI
United States
12 months using the app
Seguno replied December 2, 2019

Hey there, thanks for your feedback! I reached out to you via email regarding the topics you mentioned, please feel free to reach out to support at any time if you would like ...