Seguno Email Marketing

Seguno Email Marketing

Reviews (1,177)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting sales and traffic, noting its seamless Shopify integration and user-friendly features like a drag-and-drop editor and Canva integration. It supports targeted marketing with customer segmentation and automation, and provides detailed performance reports. The app is praised for its reliable performance and excellent customer support, which offers proactive marketing guidance and regular feature updates.

January 2, 2025

This app has been charge me $35 over 6 months, i downloaded once to try it, it said is free if you have less than 250 subscriptions, I have less than this. This app is not like others, this app didn’t notice me that they wil charge me for nothing.

Style Cases Mx
Mexico
Almost 4 years using the app
Seguno replied January 8, 2025

Hi, we're happy to resolve the billing confusion for you! We've been trying to get in touch but haven't heard back. It looks like you activated your subscription through ...

January 28, 2025

Schlechter Kunden Support meldet sich nicht!

AlertLatch
Germany
12 days using the app
September 18, 2024

Não recomendo, usas uma vez mesmo sem saber como funciona de depois toca de cobrar para usar.

NOREP
Portugal
7 months using the app
Seguno replied November 20, 2024

Olá. Peço desculpas por qualquer confusão sobre cobrança. Enviamos várias mensagens tentando entrar em contato com você para informá-lo de que você nunca foi cobrado. Quando ...

November 22, 2023

I suspect there are a LOT 1 stars on their way. From $10 to35? 350%? I wish my store could increase products by this much. I would go bankrupt within a week.

Will be canceling after black Friday.

Cannasutra
South Africa
About 4 years using the app
Seguno replied November 25, 2023

Thanks for the review. You had nearly a 100x ROI on your email marketing with Seguno. That’s incredible! I understand that affordability is a concern right now, though. I ...

November 20, 2023

I'm copying and pasting another review, since I couldn't have said it better myself:

"Seguno has increased the price 3.5x out of nowhere and tried to automatically opt me in to this price change. There are no features being included for this new price that I find useful for my store, and I did not have an option to keep my current plan. While I have been relatively happy with seguno for the ...

Black Cat Bazaar
United States
About 4 years using the app
Seguno replied November 26, 2023

Thanks for the review. I understand that affordability is a concern right now, and I meant it when I asked people to contact us if this increase would be too difficult to ...

April 25, 2019

no help provided at all. I sent a few email and no answer, account has been in review for around two weeks, very strange and seems very doggy

Software Repair World
United Kingdom
Over 3 years using the app
Seguno replied August 6, 2019

Hey! I had contacted you directly back when you were having trouble, got you squared away, and you've been using Seguno since. How have things been going for you? It would be ...

April 21, 2019

Seguno is sloppy and not user-friendly. I've been trying to switch from Mailchimp to Seguno for the past few hours, even got on the phone with Shopify and they can't even help me figure out the simplest of requests. One of the things I loved about Mailchimp and Shopify is how easy it is to use for us non-experts. Seguno has none of that. And Seguno has no live chat or phone support so the best I ...

Tabii Just
United States
Over 2 years using the app
Seguno replied August 6, 2019

Hi there. I had tried contacting you directly a handful of times immediately after this and the weeks following but never heard from you. I am very sorry you had a bad ...

November 17, 2023

Seguno has increased the price 3.5x out of nowhere and tried to automatically opt me in to this price change. There are no features being included for this new price that I find useful for my store, and I did not have an option to keep my current plan. While I have been relatively happy with seguno for the creation of marketing emails, their service is not nearly robust enough to justify this ...

Zepsody
United States
Over 1 year using the app
Seguno replied November 26, 2023

Thanks for the review. You’ve had nearly a 24x ROI on your email marketing with Seguno. That’s great! I understand that affordability is a concern right now, though. I meant ...

Edited October 31, 2019

I need your help in my store i hope you can help me...Iwant to promote my products and I can find customers...

Sahelys
United States
12 months using the app
Seguno replied October 31, 2019

Hello, thank you for your feedback. We just reached out to you over email, please let us know how we can help! Our support is always ready and willing to answer questions to ...

July 26, 2021

I installed the application, paid the money and have been waiting for a day for the support service to approve it. Without this, the application does not work !!!! The support service does not answer for 24 hours !!! Maybe they'll react to this review or I'll uninstall the app now!

dentiphoto
Kazakhstan
11 months using the app
Seguno replied July 26, 2021

Thank you for your patience over the weekend - we apologize for the delay! Your account is now ready to start sending. We've reached out with some more details and ...