Seguno: Email Marketing , 1,003 reviews

After giving the Seguno Email Popup a try which we LOVE, we decided to also give the Seguno Email Marketing App a try as well. It was so EASY to set up! Especially with the excellent customer service. We only asked for help on one thing, and actually, honestly, it was something very simple. I was just burned out from overwork at the time. LOl! So now were happily working on the spring email marketing campaign. For those of you just getting started with email marketing it can seem overwhelming. When using Seguno Email Marketing App all that disappears and it's such a relief! What we really loved was how fast we were able to set up beautiful automated welcome series that is triggered by the Seguno Popup email subscription. Seguno also gives you 1 free custom subscription landing page (add the link to your website) & also a custom Unsubscribe page. All are fully customizable and match your theme! They have a wide variety of templates to choose from and you can use Canva! There is also a template store full of beautiful themes ready to go. We Highly recommend this App. :)

This is not how a typical 5-star review begins: we actually left Seguno Email and moved to another email platform for a period of time, enticed by some features Seguno Email didn't offer then.

But we're back to Seguno Email now, and it's literally saved our small business both time and money, not to mention hassle. Most of those features that prompted us to adopt another platform are now available to us in Seguno — there are a few that we still miss, but they are in development.

The real win of this product, and why we'd recommend Seguno Email to other small businesses, is the quality of service. These are real, live folks who are chatting back to you — not bots, not low-level human helpers who are trained only to point you to a technical manual — Seguno email staffs actual humans who care about your needs, problems, and the features that matter to you.

When we initially reached out to Seguno Email wondering about whether it was worth it to switch back, almost immediately we were invited to a call with an engineer as well as a product lead. These folks spent almost 45 minutes with us and at no time did it feel at all sales-y, they were showing us various features we wanted and how Seguno could meet those needs, answering our questions, asking thoughtful questions about our shop, usage, etc.

We left the call optimistic about what Seguno Email could offer us, and decided to switch back. Any time we have had a question or issue (not often, since it's so intuitive and user-friendly), we email, and can expect a response quickly from one of the two folks we had that initial call with. This is personalized, human-centered service at its best. Highly recommend.

Cannot sing praises high enough for the team from Seguno - in particular Brian has been looking after my account and has gone to great lengths to make sure Seguno has not just worked for my company but has helped me understand more about email marketing than I have tried to learn by myself over the last nine years of owning my own business. The integration with Shopify blows away Omnisend in every way and the support is 1000 times better than what I was receiving from Omnisend which was annoying at best. If you've come to a halt with your email marketing and want a company that actually cares about your sucess then I highly reccomend Seguno!

Seguno was the last email marketing app I installed in Shopify! ;) I went through several email marketing apps before landing on Seguno - which stuck because of the ease of use, intuitive flows but, most importantly, the outstanding support that is just a click away. As a new shop, I'm still struggling with some base concepts but that wasn't even an issue for Seguno. Not only have they helped me understand nuances of the process, they've also helped me with integration questions with other apps! I've also made a few feature requests to Seguno support and they were all, without question, happily and gratefully accepted. I am confident that Seguno will grow along with my shop and will always be there to help me succeed.

I have been a loyal customer of Seguno since 2019 and I must say that their marketing service is exceptional. What's even more impressive is their customer support, which is top-notch. Their app is very user-friendly and easy to navigate, especially for beginners who are just starting out with email marketing. They offer a wide range of customization options, templates, and advice, which are all readily available on the dashboard. Since I started using Seguno for email marketing, I have noticed a significant increase in my sales. In the four years that I have been a customer, I have never experienced any issues with the app's functionality. However, I recently had a billing issue and I reached out to Seguno for assistance. They promptly worked with Shopify to resolve the issue. Overall, I highly recommend Seguno to anyone looking for a reliable and effective marketing service with incredible support.

Not only is this app sooooo much better than the shopify native email application, but the customer service that comes with it is outstanding!! These guys will equip you with the very best technology to do the job, and if you don't feel fully confident using it, they'll take the time to set you up and show you how. I still don't love doing my email marketing, but thankfully, we are setting up automations, and using now lots of creative features to keep the emails feeling fresh and not too repetitive. Thanks so much seguno, I look forward to working together for years ahead!

I initially signed up for this app as it was more reasonably priced and offered really nicely designed email templates. However what has been even better is the customer support. Whenever I've had any questions they are answered a)quickly and b) by a human. In fact there was a report I wanted recently, and they were willing to run it for me, even though not part of what they currently offered. I have been very impressed by the level of service offered, a big 5 stars from me!

Seguno is the best software you can get to setup and execute your email marketing plan. Our store offers high quality products in a higher price range and niche market so it is hard to convince people in buying. Using the Seguno software to build, send, track&trace and follow-up on newsletters allowed us to immediately have new conversions via the newsletter, which is awesome!

I found Seguno when searching for an alternative to MailChimp's new higher pricing. The migration process was mostly straightforward and every time I've reached out with questions, the support from Seguno's team has been kind, patient, and effective. I'm still learning how to leverage all of the features but with the two newsletters I've sent to date, the integration with my Shopify product catalog has been fantastic. We've upped our newsletter game at a price that makes sense for our small business.

I would give 10 stars if I could! I've been through 4 email service providers since I started my online store in May 2021 and Seguno is head and shoulders above all the others. So very knowledgeable, helpful, professional, and well aligned with Shopify, with superlative customer service, lots of articles and classes to help us learn. I haven't even really begun exploring all the goodies, but I can already tell I've finally found the right place. And pricing is fair too!