Seguno Email Marketing

Seguno Email Marketing

Reviews (1,176)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting sales and traffic, noting its seamless Shopify integration and user-friendly features like a drag-and-drop editor and Canva integration. It supports targeted marketing with customer segmentation and automation, and provides detailed performance reports. The app is praised for its reliable performance and excellent customer support, which offers proactive marketing guidance and regular feature updates.

Edited May 7, 2019

*Updated Review on 5/7/2019*
Moved from 3 stars to 5 stars as I have met with the CEO in person and he is very supportive. They listened to my opinion and they finally upgraded the report! Now we can see who opened, clicked, unsubscribed, complained, and bounced. Wishing for the last improvement on the opened time, and to be able to see which link they click in the email. I believe that they are working on that.

[Original Review]

I like how easy it is to use. Everything is all integrated well with Shopify store. I wish they have more deep analytic report like Mailchimp. Not being able to see which customers have opened or clicked is a big deal. I cannot proceed with a better segmentation without these kind of information. Are you planning to develop the report better?

Wakingbee United States
United States
About 1 year using the app
Seguno replied April 5, 2019

Thanks for the review, we really appreciate it and are glad you're enjoying Seguno so far. Yes, absolutely, exposing that data you're interested in is coming very soon. We'll be sure to let you know after it's available. :)

September 10, 2019

I love it! I'm still learning how to use it with selecting who gets specific newsletters. It has a professional feel and quality to the newsletters. It's a winner!

Alchemy Heart Lotus
United States
About 1 year using the app
August 28, 2019

This App is excellent for sending branded Emails and integrates well with other apps. The app remains affordable as you grow.

Uprissance
United States
About 1 year using the app
November 29, 2023

I love Seguno! They recently increased their pricing and I emailed them to ask what my other options were. As a small business owner, the increase in price wasn’t so-able right now. They were happy to work with me and keep me on a similar plan to what I’ve had. So happy with this company and all of their support for my company.

Twenty Five and Pine
United States
About 1 year using the app
November 16, 2022

I have been using this app for the last year to send marketing emails to my customers. I love the automation side of it, as it sends all the emails on signup, purchase and so on. Had a small glitch with an accidental unsubscribe from a customer and support dealt with my query quickly. Recommended.

Fortan Activewear
United Kingdom
12 months using the app
Seguno replied November 16, 2022

Hi there, thank you so much for taking the time to leave us 5-stars! We really appreciate your recommendation as well; please let us know if there's anything we can do to make your experience even better :)

Edited March 24, 2020

Customer Support for Segundo is fantastic! They answered me right away when I texted them, and I had a great zoom call with them, and they stayed with me until I had a good understanding of how to use Segundo, which was so much fun! What a great company and a terrific user and customer experience! Thank you so much!

HighChi
United States
12 months using the app
Seguno replied March 30, 2020

Hello there, thanks very much for your kind words, we're so glad to hear you enjoyed your experience with our support team and learned a lot about the app along the way :) That's what we're here for! If you need anything else in the future, you know where to find us.

March 15, 2022

Great App! Very easy to use and super helpful support when I need it. I have only positive experiences with Seguno so far. I highly recommend it.

LEYT
United States
12 months using the app
Seguno replied March 24, 2022

Hi there, thank you so much for your recommendation and kind words, we really appreciate it! We're happy to hear you've found the app helpful and easy so far, please let us know if there's anything we can do to make it even better for you :)

October 31, 2023

Amazing

The Bilby Bus
Australia
12 months using the app
April 15, 2022

I finally got on board with email marketing. I had put it off because it seemed like another learning curve. Seguno is very easy to learn and when I did have a question, customer support was quick to help!

Wheeler Ceramics
United States
12 months using the app
Seguno replied April 22, 2022

Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)

March 4, 2022

Nice user interface, helpful guidance and automations, and support that's punctual, professional, and personable. It feels like we have a pleasant team on our side, with the Seguno folks. I'm looking forward to more advanced functionality to be added to the app, too.

Love and Above Cat Club
United States
12 months using the app
Seguno replied March 10, 2022

Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)