Seguno Email Marketing

Seguno Email Marketing

Reviews (1,171)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, making it easy to use even for those without technical skills. They praise the responsive customer support and value the automation features and Canva integration, which simplify email marketing tasks. The intuitive email templates and drag-and-drop editor are highlighted for enabling the creation of professional emails. Merchants report increased sales and high engagement metrics, and despite some concerns about pricing changes, they believe the app offers good value due to its robust features and excellent customer service. Long-term users commend the app's continuous updates and new features that consistently meet their marketing needs.

March 24, 2022

Really easy to use and a 'popup' coming soon. Excellent customer service. Highly recommended. Thank you Cameron and the team

Nudiflora
Australia
9 months using the app
Seguno replied April 1, 2022

Hi there, thank you so much for your recommendation and kind words, we really appreciate it! We're happy to hear you've found the app helpful and easy so far, please let us know if there's anything we can do to make it even better for you :)

February 14, 2019

Beautiful app that allowed me to really create e-mails for all those who subscribed to my store. Great app if you need templates and automation.

Iron Made Trees
United States
9 months using the app
August 17, 2022

Found this app on tiktok and im glad I did. Easy to use and lots of customization! I also really like their pop up app. Adds to much to my website.

Moonlightrose Cosmetics
United States
9 months using the app
Seguno replied August 19, 2022

Hi there, thanks so much for your review, we really appreciate you taking the time to leave us one :) We're happy to hear that you are liking Seguno so far, if you ever need assistance please reach out to support!

May 29, 2020

The service at Seguno is amazing. I have had exemplary service and real guidance on how to better engage with my email list. I had a zoom call, a webinar, and multiple online chats and emails. So important since my store has been mandated closed by COVID19, and I really need to connect with my existing customer base. Mailchimp took 2 days to write me back, and my open rates just kept getting worse and worse. The best thing is Seguno integrates beautifully with shopify so I don't need to learn a new platform and I can manage everything from the comfort of shopify. My open rates are higher than ever, they watch your list to make sure it maintains a good rating to achieve better deliverability, and provide tools on how to increased open rates with your customers. I'm super impressed so far. Now I need a CRM that integrates well with Seguno and Shopify! I also wish they had prettier templates, but I'm happy with what I've got right now!

Bhoomki
United States
9 months using the app
Seguno replied June 1, 2020

Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)

March 9, 2022

application works perfectly, we are using it for one week but everything looks pretty easy and ui is great.

florentinodelure
Moldova
9 months using the app
Seguno replied March 10, 2022

Thanks so much for leaving us 5-stars! Please don't hesitate to reach out to support if you have any questions at all :)

Edited June 25, 2021

UPDATE 6/2021: The best part about Seguno is their customer service. Everyone I have come into contact with is really friendly and knowledgeable. They respond to questions quickly, and there are no questions they consider "stupid questions." Thank you, Kestrel, Katherine, Cameron, and Brian for all your help! I just installed this app a week ago, and I have already managed to import my mailing list from MailChimp, set up automations, and import subscribers from a print magazine campaign I'm running, and all that with no knowledge of coding (none needed for this app). The app is easy to work with on the back end, with good options to personalize emails to match the brand style. Customer support is professional, easy to access, and the reps are very helpful. One of the best things for me is that the app is very light on how it impacts the website speed. I've had issues with speed in the past when using other apps to the point where I had to hire a professional developer to try and help my site perform better. After deleting those apps (2 of them) and installing Seguno Email Marketing in their place, my mobile store speed increased by 12 points. I'm looking forward to seeing what new features the guys from Seguno unveil in the future.

Buckaroo Bling
United States
9 months using the app
Seguno replied September 30, 2020

Hi there, thanks very much for taking the time to leave us 5-stars, it really means a lot. We truly appreciate your kind words, and although Seguno doesn't install anything on your storefront, we're happy to hear your site seems to be running faster! Thanks again and if you need anything else, you know where to find us :)

May 12, 2022

It has all the functions you need when you're just starting out at a price most stores can afford. Their customer service is excellent. I have used Chat twice and both times it has been responsive and extremely helpful (and nice).

Poppy Monk Needlepoint
United States
9 months using the app
Seguno replied May 20, 2022

Hi there, thanks so much for your kind words and wonderful review, we truly appreciate it! I'll pass along your compliments to our support team and if you ever have more questions, you know where to find us :)

September 5, 2023

Very fast and good support!

Wahnsinnskette
Germany
9 months using the app
Seguno replied September 18, 2023

Hi there! Thanks for the kind words and 5 stars, we really appreciate it. You know where to find us if you ever need more assistance in the future :)

Edited December 27, 2019

UPDATE: I've been using Seguno for a few months now and am still very happy. I love the new features added to exclude/include tagged groups of customers in a newsletter and automated emails. This has allowed me to include my wholesale customers in my database. By tagging them as wholesale I can exclude them from the retail emails and newsletters and am going to work on setting up wholesale specific automation. Interactions with support have been quick, friendly and I feel like they really listen to the users. THANK YOU!

I've been very pleased with this app since switching over from mailchimp. Templates are easy to set up, I like the direct integration with Shopify. The only thing I would like to see is the ability to select specific customers to send emails to without having to tag them all - i.e. all customers in a particular state or customers I manually select.

Abboo Candle Co
United States
9 months using the app
Seguno replied July 8, 2019

It's great to hear that you've been able to get set up easily! We appreciate your feedback here very much and do hope this sort of expansion can happen in Shopify to make our customer list integration with them even more easy to use. :)

May 28, 2019

Best way to market products within Shopify! Easy as a breeze:) Looking forward to email automation series, - which they’ve said will happen in near future!

Rutheart
Norway
9 months using the app