Reviews (1,177)

Overall rating
4.7
Counts per rating level
  • 82% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive SEO optimization tools, including AI-driven assistance and automated meta tag and image optimization. They appreciate the user-friendly interface and the ability to manage multiple SEO tasks from one platform, which saves time and reduces the need for additional apps. The responsive and helpful customer support, available even on weekends, and regular updates to keep up with the latest SEO practices are also noted benefits.

Edited November 12, 2018

Very rude customer service. I asked the owner Julian Palei why I hadn't received what I paid for and he sent me the following message - "Hi I’ll just refund your payment. I don’t think you understand how this app works"

Says it is free when nothing about the app is free.

If you go on his website it says - "Build Relationships, Engage People"...couldn't be further from the truth.

myyogarunner
United Kingdom
About 3 hours using the app
Engage Apps replied March 30, 2019

Hi, sorry you had this issue with support. There are some situations where restoring all the photos and offering a full refund is the easiest solution! We always try to find the right balance... and it's not always obvious!

November 20, 2019

Please don't do what I did and download this horrible app. Tried optimizing my images to increase the site speed. It was at 3 seconds to begin with, then moved to 11 seconds. It also made all the images not work including gifs, we paid the $4.99 to optimize it. Please don't do what I did, the images look so bad.

MythicalRose
United States
9 minutes using the app
Engage Apps replied November 20, 2019

Hi there, I'm sorry to hear about your photos. However, the good news is this is a very simple fix. This app has been thoroughly tested and does not reduce image quality when the originals are high quality and right settings are chosen. Our support staff have reached out to you with the simple setting changes which can fix this, but we are yet to hear back. Once you reach out to us we can restore your images for you too.

July 28, 2018

Sincerely, what is the honesty to say "It's free" when you add a payment at the end of the config, to validate? do you think you can be so much liers? I say no, precise it's not free, you should be in a better way to do business generally.....

Koolandfashion
France
8 minutes using the app
Engage Apps replied March 30, 2019

Hi thanks for the feedback, we're always trying to improve our UX (user experience). We offer free unlimited single product updates, however bulk product updates require a small fee. Cheers!

November 21, 2018

An App is either free or it is not. I'm fed up of installing apps that charge to function and are only free to install. Do you app developers think we shop owners have nothing more important to do with our time than playing "install and delete"???

Prime Desire
Lithuania
5 minutes using the app
Engage Apps replied March 30, 2019

Hi, sorry you found it confusing. We offer unlimited free usage for single product updates. However bulk product updates require a small payment (single or monthly fee). I think all quality apps will require some payment for usage... and I know that we're always re-investing in making our apps better for merchants!

December 25, 2023

Blue Booms
Germany
5 months using the app