SEO King , 1,059 reviews

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive SEO tools, including bulk editing and image optimization features, ideal for large product catalogs. They value its auto-update function and AI module for creating meaningful text. The app is recognized for its speed in optimizing websites and resolving indexing issues. Its paid subscription is seen as worthwhile. The support team is noted for being responsive and helpful. The app is recommended for its affordability and effectiveness in enhancing website visibility and traffic.

October 16, 2023

Not happy. Do not use this app. This app changed all my product URLs and my website got disapproved in the merchant center. They use the Black Hat SEO strategy to show you good results which is bad for the long term.

Blisswood
United Kingdom
3 days using the app
Engage Apps replied October 17, 2023

Hi, we're sorry to hear this. The products URL rewriting tool is Off by default - it must be manually activated. SEO King has many features that can be activated and merchants should always be cautious when activating certain features such as URL rewriting. We did not receive any support requests from your shop, and we may have been able to provide a rapid solution if the issue was identified by our staff. We provide hundreds of FAQs in the app to help explain all the features and to try to mitigate any potential confusion with making bulk changes. Best regards

July 22, 2023

Was Supposed to be on the Free Plan, used the app less than 11 days and uninstalled app. Suprised to see a $69.99 Shopify Bill, that was being declined by my card(why I was on the Free Plan) and Shopify was threatening to restrict access to my store because of it. So, I contacted billing@ for the app and explained the issue. I was given a $60 credit towards the $70 bill for one months usage (11 Days) of a FREE PLAN! Lol $10 I couldn't really spare but had to in order to keep my store from being restricted.

Will Not Be Using their apps again.

Hummingbird & Hymm
United States
12 days using the app
Engage Apps replied July 23, 2023

You purchased the plan, used the app to optimize your store many times, and then asked for a refund mid month. Of course we will charge you for at least a month usage - we don't provide prorated refunds. In fact, we were under no obligation to refund you at all as it was past our 72 hour policy. We refunded you kindly, and you decided to leave this review and accuse us of having done something wrong. Outrageous!

June 26, 2023

Worse customer service ever. No one responds to your messages and help you. I had in for one month and no one even bothered to respond to my messages.

Saint Australia
Australia
29 days using the app
Engage Apps replied June 26, 2023

Hi, we responded to you via email, however your "customercare@" email account is not functioning correctly. The email was never read. Shopify is a business platform and reviews should be professional and never left in anger to damage another business over a simple correspondance issue. We also ask for 24 hours to respond to any message in case of time zone differences. SEO King provides a large number of features, at a low cost, with a collection of over 200 FAQs to help merchants. This is not a 1-star application by any means.

February 17, 2023

I am totally lost in this app. Even after paying for the app. It shows me ads for other apps.Every time I reload it asks me to write a review. I have no idea how to use this app. I will be uninstalling it. Total waste of money.

TechShopi
Canada
About 2 months using the app
Engage Apps replied February 19, 2023

Hi, we reached out to you after receiving your message in the live chat, however you went straight to these reviews. Based on our records you used the app for compress all your Collections, Articles, and Pages, and Products. You also resized and optimized your Product Photos and updated all your Product Meta Titles. Please respond to us with some clarification of issues to receive any needed support. Thank you

January 22, 2023

Support is unresponsive. Error generating a Google Shopping product pattern. Please contact our live chat support for assistance. I asked same question twice on live chat and no answer.

Wiccan Place
Canada
About 1 month using the app
Engage Apps replied January 24, 2023

Hi, we are closed over the weekends. We respond to all requests within a few hours, and all weekend messages are fully addressed on Monday mornings. We have already messaged you back. Cheers

Edited May 16, 2018

The worst app and support service ever. I raised a bug of this app to the support person. He refused to listen and investigate the problem. He didn't help me out with the bug. What he answered is that the bug that I found in the app is because of my computer and he proposed to refund me. I don't ask to be refunded but be helped out with my problem. My computer is running with windows 10, intel core i7 and touch screen, the latest of the latest configuration. If all the app providers do the same as people like him, we can never have high quality software with high quality services. I'm extremely disappointed.

Allinoneplanet
France
Over 4 years using the app
Engage Apps replied March 30, 2019

Hi, sorry you had an issue, but resolving some issues with compatibility may require days or even weeks (since we have lots of other pressing issues). When users lack patience, usually our response is to explain that a fix is not currently possible and they should find a different app. We're only human... and at times we just don't have the resources available!

January 8, 2018

This was working great until they made an update that required that you give them a review to keep using the free version.

220 Volt Depotr
Canada
Over 2 years using the app
May 5, 2022

I cannot chat with anyone there is no live chat feature available. adding this app messed with my reviews code

ArtSugar
United States
About 2 years using the app
Engage Apps replied May 6, 2022

Hi, sorry about that, the live chat is temporarily offline because of an issue with our service provider. Can you please email us the issue, jason at engageify dot com?

December 15, 2020

The support team decided to challenge me on SEO and I was able to evidence that the support person's understanding was wrong and incredibly irritating to be so patronising when it wasn't even the reason why I was asking for support. So now, for everyone reading this - SEO King - if I delete your app do you delete everything done and optimised or is it left as is, but with us unable to change via your app. I want to remove your app, but I am worried that we are a slave to it. Does your app make a mess of people's site when removed?

Vape and Juice
United Kingdom
Almost 2 years using the app
Engage Apps replied December 16, 2020

Hi, we're always sad to see a long time member leave. Our app is always being updated with the latest SEO features, so you're welcome back anytime you want to use the most advanced SEO app on the Shopify. Our app does NOT make a mess when removed, but you should turn off the JSONLD and 404 Errors options before removing.

December 6, 2019

Don't use this app. Their service is the worst in the world. And this app is cheating. They said their advanced sitemap will help SEO, but actually messed up my SEO. That advanced sitemap makes google not able to crawl my website, and made my all products failed to validate. I wrote to them to ask how to delete their advanced sitemap, but they didn't respond. So, I go to their advanced sitemap to click on the red cross to delete, but they never told me in my shopify store redirect section still have their advanced sitemap redirect. So, I just deleted them. But suddenly, in my account, the image advanced sitemap showed up in sitemap section, I couldn't delete. I asked them, they no respond. So, I clicked on the update button, but their advanced sitemap auto turned on, that auto add advanced sitemap into my shopify store again. I requested them respond to me immediately to help me to fix. Even I called them, they didn't answer and still no response. So, I have to write this fact to tell the public. Don't get cheat by this app. That totally messed up my Shopify store SEO. And they don't care. Now I have to ask Shopify refund me.

Eagles|Patriots|Steelers Gear
United States
Over 1 year using the app
Engage Apps replied December 8, 2019

We always aim to provide our customers with the best experience and support necessary to achieve their goals. In your situation, our customer service went above and beyond, even looked into your site’s coding to point out a theme bug for you or your theme developer to fix, which would solve your issue. But there is a limit to what we can do when it no longer involves to our app, and instead of following our advice you started to threaten us. Our team was patient with you despite you berating them, but we do not tolerate threats when we are trying to help you.