Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for its user-friendly and cost-effective booking solution, especially for service-based businesses. It's praised for its seamless appointment scheduling, multi-location management, and automatic invoice sending. The app's integration with Google Calendar and Shopify POS, as well as its custom features, are appreciated. Merchants also commend the responsive and attentive customer service. Many note its transformative effect on their time management.

October 27, 2019

This app is very easy to use and very easy to navigate! I am enjoying using it. I will probably upgrade my plan soon! :)

Rapid Response CPR
United States
4 months using the app
May 6, 2019

I operate a busy driving school on the Gold Coast, Australia. Sesami has been an essential tool for us in providing a solution for our online booking system.
We are super happy with the level of customer support which is almost Instant.
I can fully recommend Sesami to add the functionality you need if your business relies on booking appointments.
James from Pass Right Driving School
www.passright.com.au

Pass Right Driving School
Australia
4 months using the app
Sesami Inc. replied May 7, 2019

Thank you James!
It's our honor and our dream come through, seeing you and your customers enjoying Sesami.
We'll do our best to make it better day by day.

Edited September 26, 2020

We sell footwear, not services. But we're using this app for customers to make appointments to shop, one on one in a safe space, during the pandemic. It's working well for this purpose, even though it's not exactly what the app was designed for. Installation was straightforward and support was good. The appointments cost $0.00 and the customer has to click pay, a little awkward but it's working and we're happy with it.

Cool East Market
Canada
4 months using the app
August 16, 2019

I've only just started using shopify as a website builder for a new business venture. I wanted something I could use to allow my customers to book a service through the website, instead of emailing me directly for appointments. It is very straight forward to use both on the merchant and customer end. I've been using this for almost 3 months now without any issues, I would definitely recommend this to small business owners.

Paw Pack Dog Walking
New Zealand
4 months using the app
October 8, 2021

Aymane was excellent! I was having issues making my calendar availability visible and in a few minutes he found the issue and resolved it for me :) All through online chat. Without his amazing customer service I would have given up altogether. It was great to have real person to offer service 24/7 :)

Mummas Wear
Australia
4 months using the app
July 9, 2021

Excellent customer service! Thank you for your prompt attention. Being able to count on their support team makes a huge difference.

Joyce Haddad
United States
4 months using the app
Edited September 21, 2022

Amazing support from Aymane who solve my problem very quickly! I was comparing Sesami and another app, I am going for Sesami based on this service! Great job Aymane :) I would like to add that Mariana and Marina helped me a lot. They are very efficient and customer oriented. They know the product very well. Well done Sesami, this is a great app!

Glowing Skin
Switzerland
4 months using the app
August 4, 2020

great app must use. installed asdasdsdsfsdzxfvsdgsdfggggggggggggggggggggggggggggggggggdfddddddddddddddd

city town car center
United States
4 months using the app
February 7, 2023

Customer service is at the top of my list with any company I choose to do business with. This team has been surprisingly amazing. If this app can accommodate your scheduling needs, I highly recommend them, not just for the product, but for timely, understanding, and courteous client support.

Haute Body Contouring and Wellness Zone
United States
4 months using the app
May 2, 2022

I really love this simple booking system, I also really appreciate their prompt support when I had a little hiccup. I use Sesami on 2 seperate websites and it's just so simple and effective.

barefootnarelle
Australia
4 months using the app