Reviews (419)

Overall rating
4.6
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient and cost-effective booking solutions that integrate smoothly with Shopify, improving both merchant operations and customer booking experiences. The app is praised for its intuitive interface, customizable features, and support for multiple languages and workflows, suitable for businesses managing various locations and services. It is noted for its stability and reliability. Merchants particularly appreciate the responsive and dedicated customer support, with specific commendations for personalized assistance from staff members like Mariana. The team is committed to continuous improvement, actively using merchant feedback to enhance functionality and user experience.

September 22, 2024

I would definitely recommend this app to others

NaturalGlambyShebaRolle
Bahamas
About 4 years using the app
August 16, 2024

My website was set in 2019 to sell services and did so since then, but with a checkout process and UX originally meant for physical products

There was enough content before the checkout so that customers understood what was happening but it was not for everyone, and not optimal

On the side, a booking solution was set to have some level of scheduling but it could only run in one language at the time (I need 3) and as a separate system, not all customers could find it, prices needed to be replicated all the time and there was limited bundled content

All that while the primary website had everything to sell services but was thoroughly missing a proper checkout process for services

So it's like the site was always waiting for Sesami to exist

It took me a few hours to get everything set, and customers started using it on the next day, which is amazing, on top of that Sesami opened several ways to do several new things, like have 2 bookable workflows at the same time

PMB Suspension
Switzerland
5 days using the app
September 11, 2024

Customer support is great!
They were fast in helping me to set up the services for my shop.

La Pastaiola
United States
2 months using the app
August 19, 2024

They are so easy to work with and always willing to help

Cherry Blossom Boutique
Canada
Almost 3 years using the app
Edited August 24, 2024

I would really recommend Sesami: Appointment Booking app to my other friends or anyone who are into the same field as they provide a very good software which is easy to use, integrate into your website as well as great customer support. :)

Bespoke Clothing
India
8 days using the app
July 29, 2024

Sesami is super easy to use for us and our customers. If we ever have any questions or concerns the team is always quick to help us.

Miller Road Fragrances
New Zealand
6 months using the app
June 12, 2024

Booking system is super easy to use. Mariana was very helpful when we had questions about the flows. Would definitely recommend Sesami.

Foregolf
United Kingdom
6 months using the app
July 3, 2024

Easy to install and use.
Had one small installation challenge which the team at Sesami fixed for me very quickly without any problems.
Very happy user/customer.

Tessa Metcalfe Jewellery
United Kingdom
8 days using the app
July 10, 2024

This app is incredible and will really help me with my needs as a barber. I'm impressed with it's capabilities but even more impressed with the customer service I received. Mariana went above my expectations helping me configure my account and even gave me extra tips on how I can make my online booking run even smoother.

Alhajisesay
United States
About 21 hours using the app
April 8, 2024

I freaking love Sesami. It's made my service based business work so smoothly without so much manual labor. I'm only one woman and so when I scale my business up it's less work on me. There's always a way to do what you wish you just have to ask. The customer service reps are incredibly kind and so attentive. It doesn't take long to receive the help you need. If you're confused (like me often) just ask and I swear there's gonna be a solution.

When it comes to the service itself its so seamless and easy. I love this dang app.

Astral Flame
United States
Over 3 years using the app