Reviews (253)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants find this app valuable for streamlining complex scheduling needs, like boat rentals and tutoring. Its integration with Shopify allows bookings directly from product pages, praised for its intuitive interface and seamless setup. Features like timezone management and calendar integration enhance usability. Customer support is frequently described as outstanding and responsive, offering personalized assistance and quick resolutions, contributing to high satisfaction and loyalty.
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I use this app for booking tutors. Works great and they are always available to answer your questions!
They have got pricier over the years and as such have moved my rating to 4 stars.
This booking app has helped how I manage my business with its intuitive interface, customizable options, and seamless integrations. The professional appearance leaves a great impression on clients. Excellent customer support rounds out this indispensable tool for any professional.
Thank you so much, Stephanie, for your beautiful review!
We are grateful to call you a client who not only uses our platform but also helps us improve it by always providing insightful feedback. We're so excited to grow together as you scale your business.
I enjoyed the onboarding call; it was exceptionally helpful. Mariana made the integration seamless. I am keen to see the updates the app incorporates into its interface to enhance user-friendliness, especially for busy service professionals. I am glad to know that Shopify has this app on its platform. It adds another layer of convenience and accessibility to our workflow.
Thank you, Procaf team!
Likewise, we have enjoyed meeting and working with you. And we can only get better by staying by your side and listening to your needs.
- Sesami
Enjoy the app, wish the free version allowed at least 2 team members.
Otherwise it is easy to use, and navigate and our clients seem to enjoy.
I’m mostly pleased with the booking app. The customer service support has been very helpful and followed up to make sure my issue was solved, which it was, after quite a bit of few back-and-forth emails.
Great customer service and I like the principle of the app. I'd made a previous review saying "it is a little slow to load the 'select time' on the service page in question so customers have been adding the service to basket which causes extra admin to get them booked onto specific time slots but hopefully this will improve.". Aymane reached out upon reading my review to let me know they could fix this for my site and offered to implement it for me. Exceptional service!
Sesami was referred to me by a help agent on Shopify and have been using it for a few months now with no problem. Convenient for me and my customers.
Not the most technical person so I stumbled upon a few problems/questions which were all swiftly solved by Aymane on their support team. Haven't used the app for too long but if it works as well as their customer service, then the future with Sesami seems bright!
I love this app! Easy to use, integrates well and helps automate all scheduling. I do wish you could set up automated emails along with the initial appointment email which is why I give 4 stars not 5.
We use this app with the advantage of income integration. It performs very well at the Medium Plan for us with the customer rescheduling/cancel feature with automatic refunds. What is missing though, is the ability to share the sesami calendar from a browser for reception to see daily. Currently you must have permissions to log in to the sesami control panel within shopify to do this. It would be very easy to create a shareable link to the sesami calendar if it resides on a server somewhere. There is also some disconnect when customers choose 'any available'. Sesami doesn't show all available times so those appointments are all going to one team member without fair distribution. We did google calendar integration with all team members and had them share to one bogus calendar we have logged in at the reception. So a few kinks to work out for full functionality at $49/mo, but this is really the absolute best solution out there right now. Time slots are attributed to team members so you can assign multiple team members to a single item. Most other apps attribute time slots to the item and only let one member control it.