Reviews (252)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this booking app for its excellent customer support and ease of integration with Shopify, enhancing booking efficiency and professionalism. It offers customizable features suitable for various business types, including service and rental companies. Continuous improvements and multilingual support add value, making it appealing even on free plans, with many opting for paid upgrades for extra features.

August 14, 2024

Sesami suddenly took off all of my availability for bookings and I was not notified nor did i change any settings. i did not have an bookings for a month due to my clients seeing no availability for any date on forward.

KIMORA SKIN
United States
About 2 years using the app
Sesami Inc. replied October 4, 2024

Hey Kimora, Thank you for your review!
The availability is not showing as usual because of an invalid variant value, which can be fixed instantly by updating the duration to a readable value like "1 hour". We tried to contact you by email and phone several times and will try to connect again.

November 25, 2021

Best appointment booking app we found. An overview of the months in calendar would be nice instead of just day by day. Maybe intergrations with Smile Loyalty and HubSpot CRM would be an improvement

Kibble Bakery Online
United Kingdom
Over 1 year using the app
Sesami Inc. replied November 25, 2021

Thank you so much for your review and claiming that we’re the best!

Would you change your review to a 5 star if we are to tell you that integration with both Smile and HubSpot is doable even right at this moment?! ✋

With Smile and Sesami, your customers can redeem a reward for a free service appointment, right in the Shopify POS.

For HubSpot, we have awesome merchants who do the integration to pull in customers appointments into HubSpot via Shopify > Zapier integration.
Why not you book a demo call and we’ll discuss this more? Sesami.co

June 13, 2020

Nice idea and implementation with shopify, but it is still missing some features for booking services.

Rondo del Valle
Mexico
6 months using the app
May 17, 2022

We use it to book appointments but there is no card hold option (for no shows) and the code has some weird bugs.

Fiat Lux SF
United States
5 months using the app
Edited July 11, 2020

I tried to use it but its not very flexible. I would like to have options of not choosing duration for services. like to pay for a deposit fee. s

Dagga Tattoos + Music Shop
Mexico
4 months using the app
Edited November 16, 2020

Easy to set up application, I did not have any issues. I'm looking forward to trying it out and seeing how it works.

Hazel Chicago
United States
3 days using the app
January 18, 2023

cool app man cool app man cool app man cool app man cool app man cool app man cool app man cool app man

ECB Events
United States
About 1 hour using the app
June 26, 2022

I've setup this app, it works great no problems and has great integration with both POS and online store channels but still lacks multiple reservation per a POS cart which is critical for our business.

Ambre&Musc
France
7 days using the app
June 26, 2024

not find yet

EAST GREEN MATCHA
Japan
About 2 hours using the app
July 29, 2025

OAKROOM
Taiwan
7 days using the app