Reviews (431)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its customization, ease of use, and effective scheduling features suitable for various business models, including service and rental industries. It integrates seamlessly with Shopify, offering an intuitive interface that enhances both merchant and customer experiences. The app supports multiple languages and provides multifunctional booking options. Merchants also appreciate the responsive customer service and continuous improvements based on their feedback.

Edited September 7, 2019

UPDATE!! BEWARE!!!

The review below is from my client whose site I installed the Sesami App in. This is from me, her web developer.

Not only was this a terrible experience to install the Sesami app only to find out that one cannot in any normal way reschedule the appointment for the customer. To do it normally you have to refund the client and then charge them again. Owner says he is working on ...

Komilla
United States
6 days using the app
Sesami Inc. replied August 29, 2019

Thank you for your review. Cancelling a booked appointment on Sesami is done at the click of a button as outlined here https://sesami.co/faq/. For re-scheduling, essentially ...

November 17, 2020

I have emailed them an inquiry if they could add free consultation sessions and stylist schedules without Adding to Cart and Check Out like a transaction. I got an email and asked if I could provide collaborator code which I happily replied right away. That was a week ago and I am as yet to hear form anyone. I published the app and showed it to everyone in my team from marketing to sales. They ...

Daniel Alain
United States
5 days using the app
Sesami Inc. replied November 17, 2020

Hey Julie,
Sorry to hear that your experience with Sesami has not been what you had expected. Although I just checked the communication history and I saw we did reply to your ...

Edited June 12, 2020

Shopping appointments are 60 minutes(the only way to set this up to have time to clean in between. Tried 45 minute variant but that gave us no time) and are every hour, on the hour, yet someone was able to book an appointment at 3:30, thus wiping out the 3-4 and 4-5 time slot. We have limited hours due to COVID-19 restrictions and we have now lost an appointment. I need to know how to fix this ...

New England Mischief
United States
3 days using the app
Sesami Inc. replied June 12, 2020

Hey there Tara,

We are not quite sure why you wrote 72 hours without a response when we have been in constant communication with you over email. In fact we replied within 2 ...

Edited November 17, 2020

French, then English
Appli censé gérer les disponibilités/indisponibilités des employés (entre autre chose à gérer), sauf que par défaut les employés sont INDISPONIBLES , et aucun moyen de les rendre disponible dans leur calendrier embarqué... On ne peut que les rendre INDISPONIBLES.
Cherchez l'erreur
_____________________________
This apps should manage the sellers AVAILABLILITY/UNAVAILABLILITY ...

Le Salon Arch Bali
France
7 minutes using the app
Sesami Inc. replied November 16, 2020

Incorrect. Check out the video here: https://share.descript.com/view/Uo02uJYGSLE . Hopefully you change your review as it is a bit unfair to leave a 1 star review based on ...