Overall rating
Counts per rating level
  • 79% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for its user-friendly and cost-effective booking solution, especially for service-based businesses. It's praised for its seamless appointment scheduling, multi-location management, and automatic invoice sending. The app's integration with Google Calendar and Shopify POS, as well as its custom features, are appreciated. Merchants also commend the responsive and attentive customer service. Many note its transformative effect on their time management.

June 29, 2021

Very good application, but the translation part needs to be improved, many things are still in English and the "duration" should also be translated

12 months using the app
December 15, 2021

Not the most technical person so I stumbled upon a few problems/questions which were all swiftly solved by Aymane on their support team. Haven't used the app for too long but if it works as well as their customer service, then the future with Sesami seems bright!

10 months using the app
May 8, 2020

Easy to configure, like the user interfaces, the settings are suitable for booking module for any session products.

Sunspun Fine Yarns
9 months using the app
Sesami Inc. replied May 9, 2020

Hello there,
First of all thanks for leaving feedback, it really does help us reach a greater audience in the Shopify world.
However we do have a question as to what else can we do here as a free booking app for your Shopify store to achieve that remaining star. Whatever it is, we'll try to improve on those things, just let us know.
If you have anything in particular you'd like to discuss with us, please feel free to reach out. Thanks again for taking the time to respond.

Edited March 20, 2023

The CX Manager Leonardo was very helpful and informative. Unfortunately, this app does not fit my business. It does not allow me to set a blocked time for my classes. For example, the classes run every second Saturday for three weeks. This app will only allow those interested in attending a class to sign up and pay each week and not sign up and pay once for the series of classes. So, the stars go to the professionalism of the CX Manager who went above and beyond trying to assist.

Umi's Comfort
United States
7 months using the app
Edited June 26, 2020

They need to implement a way for people to schedule multiple dates at once. Currently you have to open time slots per day. Other than that, makes appointment scheduling seamless.

SKY Educational Consulting
United States
5 months using the app
December 2, 2020

It has a great booking system and when help is required for set up or change, the team are straight onto it for you. Great service.

The Milecross Clinic
United Kingdom
5 months using the app
May 27, 2021

We just added this app to help with setting up Virtual fittings since our brand has moved to online only due to COVID. I'm so please with the ease of installation, integration, and set up. I ran into an issue with setting the duration and support was quick and they fixed the problem for me and also sent me a tutorial video for how to do it in the future.

Detroit Denim Co.
United States
5 months using the app
Edited May 20, 2020

So far so good with this app. We've only begun to use it so will report back. However, the customer service has been excellent in getting us set up and on track. Hoping to give it a 5 star in the near future.

United States
5 months using the app
Edited November 5, 2020

Great customer service and I like the principle of the app. I'd made a previous review saying "it is a little slow to load the 'select time' on the service page in question so customers have been adding the service to basket which causes extra admin to get them booked onto specific time slots but hopefully this will improve.". Aymane reached out upon reading my review to let me know they could fix this for my site and offered to implement it for me. Exceptional service!

Blomma Beauty
United Kingdom
5 months using the app
Edited June 8, 2021

I personally prefer calendly's design, but Sesami gets the job done with a proper integration. Sesami's back-end UX is fantastic, but its front-end is a bit boring, wouldn't cost them much to do a revamp for customer experience sake.

4 months using the app
Sesami Inc. replied June 10, 2021

Hey Nuno, it's such a pleasure working with you and listening to your excellent feedback. We captured it on our feedback board (sesami.co/feedback) and you'll be notified about this feature request.

While we are indeed considering a new calendar type in addition to the current one, we truly love the unique one we built. It's the most neutral calendar for booking services. The closest thing to one's personal calendar. Having said that, it may not be the best choice for certain business cases.