Reviews (431)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its customization, ease of use, and effective scheduling features suitable for various business models, including service and rental industries. It integrates seamlessly with Shopify, offering an intuitive interface that enhances both merchant and customer experiences. The app supports multiple languages and provides multifunctional booking options. Merchants also appreciate the responsive customer service and continuous improvements based on their feedback.

Edited November 5, 2020

Great customer service and I like the principle of the app. I'd made a previous review saying "it is a little slow to load the 'select time' on the service page in question so customers have been adding the service to basket which causes extra admin to get them booked onto specific time slots but hopefully this will improve.". Aymane reached out upon reading my review to let me know they could ...

Blomma Beauty
United Kingdom
5 months using the app
Edited June 8, 2021

I personally prefer calendly's design, but Sesami gets the job done with a proper integration. Sesami's back-end UX is fantastic, but its front-end is a bit boring, wouldn't cost them much to do a revamp for customer experience sake.

Fungo.dk
Denmark
4 months using the app
Sesami Inc. replied June 10, 2021

Hey Nuno, it's such a pleasure working with you and listening to your excellent feedback. We captured it on our feedback board (sesami.co/feedback) and you'll be notified ...

Edited December 1, 2020

We use this app with the advantage of income integration. It performs very well at the Medium Plan for us with the customer rescheduling/cancel feature with automatic refunds. What is missing though, is the ability to share the sesami calendar from a browser for reception to see daily. Currently you must have permissions to log in to the sesami control panel within shopify to do this. It would be ...

Body Manipulations LLC
United States
4 months using the app
April 16, 2021

Sesami was referred to me by a help agent on Shopify and have been using it for a few months now with no problem. Convenient for me and my customers.

TattD7oose Ink
United States
3 months using the app
June 10, 2019

This app is great and the customer service is very helpful! It seems as though this is new and still has a few bugs to work out as well as new features to add in the future but it's a great solution for small businesses on a budget!

Angela Michael Music
United States
3 months using the app
July 16, 2021

I used this app to help my clients book one on one dance sessions with me. I was able to set up my team and their available calendars with ease. The only problem I encountered was on my actual website. The ‘Select Date and Time’ button was not visible (it was the same color as my background, giving me a bunch of sessions with no dates booked. I reached out to the Sesami customer service chat and ...

StrutWithJnee
United States
3 months using the app
Sesami Inc. replied July 19, 2021

Thank you for sharing your Sesami experience with others J’nee. Much appreciated! Updating the button color is indeed a Shopify development task but we're more than happy we ...

October 30, 2020

Getting my private coaching lessons scheduled is easy and efficient. Getting started, there are a few things to look out for from my perspective. The quantity amount, if displayed on your product page will negatively effect the outcome of the booking and scheduling software provided by Sesami. There customer support is quick to help and adjust any problems which is a great help if you're trying ...

Rebirth Performance
United States
3 months using the app
September 4, 2020

5 Star if they would give Dutch for free :)

Molto20
Belgium
3 months using the app
Sesami Inc. replied September 4, 2020

Guess what? Dutch has been next on the list and obviously for FREE, like all other languages. So, go for the 5 star!
We'll reach out directly when it's ready for you to ...

September 20, 2022

I evaluated a number of scheduling apps and in the end Sesami had the best customer service and instructions. I'm still getting my head around the app but so far it's meets most of my needs.

The Arogya Center
United States
2 months using the app
Sesami Inc. replied September 22, 2022

Hey Arogya team,
Thank you so much for taking time out of your day to leave us this super kind review. We are happy to hear that you are enjoying our customer service and ...

Edited August 1, 2020

The app works really great and the emails look very nice. I wish that it was a little faster to add services and there was a little more flexibility but it works just fine with no issues.

Ink Stick Art Studio
United States
About 2 months using the app