Reviews (431)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its customization, ease of use, and effective scheduling features suitable for various business models, including service and rental industries. It integrates seamlessly with Shopify, offering an intuitive interface that enhances both merchant and customer experiences. The app supports multiple languages and provides multifunctional booking options. Merchants also appreciate the responsive customer service and continuous improvements based on their feedback.

Edited May 26, 2020

Great product and the technical support is awesome, they were able to get some unique things done/fixed for us with a very good turnaround

Bakersfield Pet Food Delivery
United States
Almost 5 years using the app
October 30, 2023

They fixed my theme coding issue promptly with expertise - much appreciated. the app works well, is stable and assists my business. thanks Sesami

Kitethrills
Australia
Over 4 years using the app
Edited September 26, 2020

We sell footwear, not services. But we're using this app for customers to make appointments to shop, one on one in a safe space, during the pandemic. It's working well for this purpose, even though it's not exactly what the app was designed for. Installation was straightforward and support was good. The appointments cost $0.00 and the customer has to click pay, a little awkward but it's working and we're happy with it.

Cool East Market
Canada
Over 4 years using the app
November 15, 2022

I had an issue with my scheduling time and I got lucky to be assisted by the wonderful Mariana who was very knowledgeable and able to help me set up the app properly. Thank you Mariana

Alzerina Jewelry
United States
Over 4 years using the app
March 21, 2021

I used this app which really helps me a lot! The integration is very simple. We got some customers scheduled appointments through our website.

Carats & Stones
United States
About 4 years using the app
April 27, 2023

We have been using Sesami for over two years now for booking on our online site. The App is amazing and very user friends for both our customers and staff to use. The help & support team for the app are very helpful and very responsive.

Baby Mode Melbourne Superstore
Australia
About 4 years using the app
September 27, 2020

Great app and awesome customer support! I had some issue with it conflicting with my theme but the rep at Sesami was all over it and got the whole developer team involved to make it work.

False Creek Dermal Dr
Canada
About 4 years using the app
April 27, 2020

I have been really impressed with the whole team at Sesami. They have been extremely supportive throughout the whole process.
It's the only system that is flexible enough to allow my tricky process to be developed and brought to life.
I can't reccomend this app enough.

Flour and Gold
New Zealand
Almost 4 years using the app
Sesami Inc. replied May 11, 2020

Thanks for your glowing review. We're here to help as we know each business is unique with it's own processes.

December 17, 2019

Great app, plus Randy & team are super responsive & helpful.
Features like buffer time are very useful to incorporate travel time into agenda for services delivered at the customers' home.

Another Garde
United States
Almost 4 years using the app
Sesami Inc. replied January 3, 2020

That's great! Thanks so much for you support and review! For those reading these reviews but haven't signed up yet, in Sesami you can set "buffer times" before and/or after appointments, for breaks, preparation and travel. :)

Edited September 28, 2021

Mariana has been the most help in trying to correct a constant error. She was helpful, swift and knowledgeable, I am very very impressed by the options and updates the team gave my store THANK YOU

Blackgirlmathematics
United States
Over 3 years using the app
Sesami Inc. replied September 18, 2020

Hey thanks for taking the time to leave us a review. To reply to some of your points:

- The time slots that are generated in your Sesami calendar are based on the availability you set as well as the duration of your services. So for example if you have a 1 hour booking service and you set your availability to 2pm to 5pm, you would see time slots : 2pm, 3pm, and 4pm. Send us a message and we'll do our best to help you get your time slots looking like the way you would like.

- In regards to your comment about being overpriced - like all business expenses in this category, the value is really based on how much time do you believe you will save and how much more revenue you will generate using an app like Sesami per month. If you believe that it will be more than $50 worth of time a month, then maybe Sesami is an app that you might want to use. If not, that's okay - we have a $0 and a $19 plan that might be interesting to you.

The Sesami Team